Sales returns after 180 days

[Former Member]

Dear team,

I have one doubt in return order creation. There are two scenarios while creating return order, (1) if customer returns within 180 days (from invoice date) than i need to give him full credit (base price as well as tax) and (2) if customer returns after 180 days of invoice than only base price needs to be credited. Tax amount shoud not be credited.

How can i map this in SAP ?..

your helpful answers will be rewarded by points...thanks in advance...

Thanks and regards,

Tarpan Vadalia

[Former Member]

Hi

While creating sale order, go to item or header billing screen, you have ALT Tax classific (at header) - select 0 to Tax exempt.

At item level -billing - tax classification - select 0

thank you

Anirudh