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We have authorised service centre and this service centre will receive the warranty complaint and will replace the items. service centre will purchase the items against credit note value (sent by us) from the dealer. Credit note includes price of the item and labour charges as per the item replaced. i.e. if for Part No:A,

components ab is replaced then the labour charge is 90, if component abc is replaced then the labour charges is 100 and so on.

In credit note we need the following :

1. We wanted the list price to be calculated for Part No : A and labour charges for the component part no:AB.

How to map the labour charge for component part AB. We require this to be a condition record and the the data for this should be from the master data and not manual entry. How to handle this ? Pls help

Former Member
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