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How to change SAP Support (OSS)

Dear Gurus,

I'll need to change the SAP Support from Obtech to SAP AG.Before mine is SAP AG,suddenly its change to Obtech.Its difficult to me because when i need to send an OSS the Service Desk from Obtech will appeared.How the procedure or process if i want to change the flow from obtech to SAP AG.Or can I request another s-user id to directly report thru SAP AG.

Kindly please advice and tell the procedure or teach me the way.

TQ

/Shah

Former Member
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