Order Reason in Sales Return Order

[Former Member]

Hi,

Can we maintain order reason at item level? I see it only at header sales tab. Do we need to create one document for each order reason?

[Former Member · Accepted solution]

In standard SAP, the Order Reason is at the header, meaning one unique per Sales Document. If there is a Business justification, then you could have it as an enhancement. Additional Data B tab at the Item level can be used. I haven't seen such a Business requirement yet, and this is not an simple enhancement.

[Former Member · Accepted solution]

Thank you David.

[Former Member · Accepted solution]

You are very welcome. Also, its one per Sales Document. I hope the statement in my previous reply '....meaning one unique per Sales Document...' didn't confuse you. I actually meant '....one per Sales Document....'. In other words, Order reason '123' can be used by any number of Sales Documents, each having only one Order Reason. The word 'unique' could be misleading. Sorry about that.