Default Role configuration in CUP

[Former Member]

Hi Experts,

We are on GRC 5.3 SP9 and I am trying to assign default roles based on the request type

I want default roles to be assigned only for certain request type

these are the parameters I have configured

Consider default roles: YES

Request Type: NEW Hire

Default roles level: request

user attributes: Company

So I am forced to choose default role user Attribute Company.

I was expecting that whenever a request is created for a new hire I wanted such and such role to be assigned by default!

but now whenever a company( for which i mapped the default roles) is selected its putting default roles in all the request types

I would expect its only puts default roles for my request type NEW HIRE

for the respective company !

Any thought? I am missing something?

Regards

MK

[Former Member]

MK,

I have not done this for some time but this seems to be a bug in SP9. I don't know in which SP this stopped working but this used to work. Open a message with SAP and let us know about the response from SAP.

Alpesh

[Former Member]

Hello Alpesh,

SAP has come back saying that the application is designed that way always works with the comibation of user attributes

to me its clearly user attributes are taking over the request type ( clearly ingorning ) i dont see a point why they have field in default role configuration for request type ( Request type might as well be simply CUP)

they have asked me try with user attribute as system instead of company , looks like it works !

I will give you more info

Best Regards

MK