Webgui Error SRM Page cannot be displayed

[Former Member]

Hi,

I a m getting the following error in the SRM portal screen.

The following is the my URL link

*http://orange.dht.com:8000/sap/bc/gui/sap/its/bbpstart?sap-client=001*

The page cannot be displayed. Error displayed as below in browser.

The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

-

---

Please try the following:

Click the Refresh button, or try again later.

If you typed the page address in the Address bar, make sure that it is spelled correctly.

To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP).

See if your Internet connection settings are being detected. You can set Microsoft Windows to examine your network and automatically discover network connection settings (if your network administrator has enabled this setting).

Click the Tools menu, and then click Internet Options.

On the Connections tab, click LAN Settings.

Select Automatically detect settings, and then click OK.

Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed.

If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.

Click the Back button to try another link.

Cannot find server or DNS Error

Internet Explorer

I have publised all the templates. Main page of the SRM is opened .entered the user Id & pwd.

Screen appears . If i press on Click SHOP -I am getting Page cannot be displayed. We areusing IE 6.0

Any Confign is missed . I have entered the URL in table also

Can you tell what is the error.

Regards

G.Ganesh Kuamr

[former_member316351]

Hello Ganesh,

Please check the developer traces in ST11 for errors when this issue occurs.

Edgar

[Former Member]

Hi

Thanks. I have checked in ST11 .All related to BASIS only.

Is there any config setting we have to check in the SRM server.

because one or two node when i click page is getting displayed

Any link betwen the SRM server and the ITS connection is missing.

We are using SRM 5.0 server. so ITs is internal .We need no start again.

Regards

G.Ganesh Kumar

[Former Member]

Hi,

I have checked the view source code. It is having correct details

for eg..

SAP Integrated ITS, WebAS: C11, workprocess: 0

All rights reserved.

Creation time: Thu Dec 03 11:10:16 2009

Charset: utf-8

Template: bbpstart/99/bbpglobal_800.html -->

<!-- No session management -->

I published the Template again for BBPGLOBAL.

Only page cannot be displayed is coming.

There is some link missing between the SRM server and the ITS.

Can you figure out what it is ? We are stuck

Regards

G.Ganesh Kumar

[former_member316351]

Hello Ganesh,

Go to SM50 and activate the trace for the webgui component and trace level 2 for DIA processes. Then reproduce the issue.

Look at the "view source" again and the workprocess number will be near the top (as in your previous reply). The trace for that workprocess (dev_w0) should then give more details of what is missing.

Often with BBPSTART you need to publish multiple services. So it is probably just missing an internet service, the trace should tell you which one.

Edgar

[Former Member]

Hi,

I have checked in SM 50 .except the no 1 all are in Waiting, I have checked with Basis also they are telling this is normal

Where we can find the trace.

Still the Page cannot be displayed is found when i click on shop .

Data is getting displayed in Default setting .

What could be the error. Is there any config is missed (or) any thing from the Basis.

I am almost stuck for more than 10 days.

Pelase help out.

Regards

G.Ganesh Kumar

[Former Member]

Hi,

I have resolved the Issue on my own

Go to SE 80

Select --Internet Services --Select the Template: BBPSC01

Right click -Start Service.. Page is getting displayed

Thanks for all your input

Regards

G.Ganesh Kumar