SAP IDM 7.1 ACCESS DENIED accessing the IDM interface

[Former Member]

Hello,

I have finished configuring my IDM 7.1 . But when i try to access to the IDM webpage it gives me

ACCESS DENIED

SERVICE IS DOWN .

And this happens despite I have gave to the user all the authorizations of the installation guide.

I tried even the function ADD USER into the identity store but still no success.

Someone of you experienced the same issue?

Kind Regards

[Former Member · Accepted solution]

Hi Bruno,

Since you configured the Identity Manager as documented, from my experience you should look in the following directions:

A restart of the application server might provide help.

Also double check those database connections in the Identity Center, make sure the right database user is in place.

[Former Member · Accepted solution]

hello Sven,

thanks for the quick answer . I have checked the database connections under Identity manager and all works on that side. I have even created the role again. but still facing the same frustrating error. Is there any log I can check to see what's wrong?

thanks

[Former Member · Accepted solution]

Hello,

however your input was useful . My problem was related to the JDBC configuration . I have deleted and recreated completely the jdbc connection .

After that the error went away. I faced another error telling me " No identity stores defined for workflow" .

I used this link creating another Identity Store and everything went good.

For the ones tha could face the same problem here is the link :

http://wiki.sdn.sap.com/wiki/display/Security/NWIDM7.0-WorkingwithWorkflowsPartI