Free goods issue in return order

[Former Member]

Dear Guru's

Please help to resolve the below issue

We have Free goods process, If customer is ordered 10 goods will give 1 as free good total quantity 11 for this I have maintained the condition record, I have created a sales order for total quantity u2013 100 + 10 free goods = 110 when ever I have entered the main item (line item #10) system automatically proposes the free goods quantity in line item # 20, Out this hundred quantity customer has returned 50 quantity so I have created return order with reference to invoice so in return order both line items have been copied with actual quantity (100 + 10 Free goods). So I changed the main item quantity as 50 (because customer has returned only 50 quantities + free good (for 50 items) 5 = 55)

Here my requirement is when ever I have changed the main item quantity in return order system is not calculating the free good proportionately as per the free goods condition record.(for 10 item 1 item is free)

Ex:- when I have changed the return order main item quantity as 50 still free goods showing as 10 only(in line item #20) (which is for 100 quantity)

What customization is required system should update free goods proportionately as per the free goods condition record in Return order.

Regards,

Hari Krishan

[Former Member]

thanks

[Former Member]

Hi Bhanu,

The requirement can not be met by standard SAP.Since free goods determination happens only for document with category"C"

for return order the category would be "H".

Pls review the requirement.

Regards

Sanjay

[Former Member]

Hi,

To Determine the EXCLUSIVE Free goods based on the HIGHER LEVEL Quantity you have to maintain the CONDITION RECORDS for your CONDITION TYPE in NRAB transaction

Goto NRAB transaction code and enter the Free goods Condition type and click on EXCLUSIVE Icon on the Application bar

and maintain the record as below

In the Field FOR maintain 10

In the Field ADD FREE GOODS maintain 1 ( As the 1 %)

in the Field CALCLATION maintain as 1

In the Field FREE GOODS DETERMINATION maintain as 2 ( which is for Exclusive)

So this will be treated as Proportional based on the Calculation

Once you create the Order with 10 automatically 1 will be determined as Free good

Try to change the HIGHER Item and check the impact of Free good item

Please revert back if you need more details

regards,

santosh