Error 513 while creating support message help menu in Solman system.

[former_member694070]

Hi Expert

I am trying to create support message though help in the Solman system. But i am getting an "error 513 message has not created in the Solution manager system".

- maintained the BCOS_CUST table with RFC - NONE

- have SAP ALL authorisation

- using the transaction type SLFN for support message.

- Check the Action profile for SLF1 and found OK.

- Also refered some notes in the sap and implemented but still i am getting the same error.

Please advice.

Regards

Kumar.

[Former Member · Accepted solution]

Hi Kumar,

I had a similar problem this week , please check at ST22 transaction if you get a short dump when you try to create a support message.If this is the case, it should be because a BADI is inactive.

I hope it could help you.

Best regards,

Tomas.

[prakhar_saxena]

HI

Do u have BP existing for ur id in solman

Use BP_GEN to create bp for ur user id

otherwise using BP tcode and check if the identification tab is carrying details for solman system with curent client and userid

Hope it solv ur prb

Regards

Prakhar

[former_member694070]

Hi

I have BP number in the system and also indentification tab is maintained.

Still i am getting the same error.

Regards

kumar