Error occurred while connecting to the FTP server

[Former Member]

Hi,

Error occurred while connecting to the FTP server "xx.xx.xx.xx:21": java.net.ConnectException: Connection timed out: connect

FTP is working fine.Do you think its a problem with the xi port?

How to ping the FTP port from your XI server and check if it works fine. Is it from os01?

thanks

Ramya

[abhay_rajhans2 · Accepted solution]

Hi Ramya,

Following checks may help to resolve the issue.

1) Whether Port 21 is open and allowed to connect with FTP.

2) Ping, FTP and telnet possible from PI box to FTP.

3) User mentioned in Communication channel have authorization for read and write on FTP server.

4) FTP ports are open.

5) Firewall setting done properly.

[Former Member]

Is your firewall settings ok? It could be because of that.

[former_member200962]

Do you think its a problem with the xi port?

Can you check with the FTP port....if it is available.

To ping the FTP:

Start --> Run --> cmd --> ping <FTP IP>

Regards,

Abhishek.

[former_member206111]

Hi,

Try telnet to the given IP from PI server and check if the FTP server is accessible from PI.

[former_member187339]

Hi Ramya,

1. Go to PI box and open command prompt type

ftp <ip> and see whether you are able to do ftp to that server

2. You can also try doing ping and telnet from PI box (ping <ip>, telnet <ip> <port>

Regards

Suraj