XI Adapter Engine Not picking the data from FTP Server ?t

[Former Member]

Hi All

We have upgraded oracle in our landscape

from 10.0.2.0.2 to 10.2.0.4.0

we have Redwood System , which runs the interfaces

Redwood initiates Our Satellite XI system to pick the data from the ftp server

but after the upgrade , it is not able to pick the data from the ftp server .

when checked in the Satellite XI Adapter engine getting following error

"XI Engine Error occurred while connecting to the ftp server java.net.socketException:Connection Reset"

but we are able to ftp from Satellite XI Adapter engine to ftp system manually but why Satellite XI Adapter engine is not the

picking the file (ie data) from the ftp server.

Immediate Response is highly appreciated

Regards

Edited by: sidharthmellam on Nov 23, 2009 11:54 AM

[Former Member · Accepted solution]

Hi sidharth,

Did you check the channel which is initiating the ftp requests ?

Best Regards

Raghu

[Former Member · Accepted solution]

Hi .

1) We have made sure there are no firewall blocks btw XI Server and FTP Server

2) Logon credentials provided to FTP Server has been checked

3) Pinging is successful to the FTP Server from XI Server.

4) Communication channel seems to be perfect.

[Former Member · Accepted solution]

Hi Sidharth,

Please give me the FTP connection parameters mentioned in the channel.

Did you try stopping and starting the channel ?

If not please stop and start the channel.

Also catch the default trace and paste it.

Cheers...,

Raghu.