Returns between Goods-Issue and Billing - Return delivery before Invoice

[Former Member]

Hi all,

Here comes a problem with sales process configuration.

Buisness case:

Customer generate a sales order document, outbound delivery and posting goods. Invoice is generate on end of every month. Very often return delivery is generate before generate the invoice. Outbound delivery is after posting process and cancellation process is not recomended. If invoice will be generate with reference to the sales order, the quantity will be wrong, because system get information from sales order without correction to return delivery quantity. The assumption is that the invoice must have a correct quantity as a sum based on outbound and return delivery.

So...any solution in standard?

Regards,

Michael

[former_member188076 · Accepted solution]

Hi

I think there are following options:-

1) Since you have not created the invoice, so you can always reverse the PGI, through VL09, and correct the quantity in Delivery, redo the PGI and then Invoice.

2) You may use the facility of POD (Proof of Delivery), so once the material reach to Customer and you receive the POD, you can create the Invoice accordingly for the received material.

Regards

Amitesh Anand

[Former Member]

Hi, AJIT & Amitesh

First of all, thanks for your attention.

In fact, the goods has already been posted to the customer. Because our transportation is done by a third-party, I need to give them a Delivery sheet to bring back the goods from the customer.

I'm thinking about...

SalesOrder (100 pc) > Delivery&PGI (100 pc) > Return (w.r.t. SalesOrder) (20 pc) > Return Delivery (20 pc) > VL09 > Delivery (80) > Invoice (80)

Create a new ReturnOrder with text item so that the order is relevant to neither Stock or Billing, the purpose of this order is to generate a delivery sheet to the third-party for shipping.

Then roll-back under VL09, and adjust the number in Delivery to 80pc, and then PGI again. In the end, create an Invoice with reference to the delivery of 80pc.

It's feasible in the system, but I'm a little worried about the ballence of accounting. Any idea??

Regards,

Michael

[ajitsingh6]

Dear

Do consult your FI Consultant on that.

Rgards

AJIT K SINGH

HAPPY TO HELP U

[ajitsingh6]

hi,

Standard process is that u should always create return delivery with reference to Billing document,otherwise

Do set COPY CONTROL between Billing Document to Delivery document and same with return delivery and do maintain Billing Quantity at item level as E and see if it work.

Regards

AJIT K SINGH

HAPPY TO HELP U