Return receipt for CCMS alert mails

[Former Member]

Hi All,

I have configured CCMS alert mails from 4.6 system . Mail are sent using SAP mail gateway .

For every mail received a return receipt is send from lotus notes.

How do I deactivate this in 4.6 c and also NW 7.0?

Thanks,

Suman

[former_member66264]

you can turn it off for all mails in SCOT

-> settings

-> Confirmation of receipt

flag option 2

[Former Member]

This is option is already selected in SCOT .

But still return receipt triggered from Lotus notes and one mail is received by the E-mail ID of the sender user ID .

[former_member66264]

Hi,

You are correct, i have check a bit deeper and this only has an influence on the status of the message

Please check if these notes are usefull for you :

Note 579938 - Composite SAP note on notifications for send status

Note 485372 - Confirmation of receipts not suppressed

Note 331265 - Internet mail delivery notification

Hope this helps

Rgds

Nico

[Former Member]

Was this ever resolved?

[Former Member]

CCMS alert mail is sent using "CCMS_OnAlert_Email" and "CCMS_OnAlert_Email_V2" .

How to avoid return receipt ?