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'Add Catalog Item' in Limit Item Confirmation

Hi All,

We are implementing SRM 4.0 with CCM 2.0.

For the Services Limit Item in Confirmation, SRM allows the user to add catalog item(s) that are designated as services from the CCM catalog.

So, when I am tring to go to CCM catalog from the Limit item, search and add a catalog item from the catalog, the system throws the following error when an item is added:

"I:BBP_PDH_LIMIT:009 0000001339 Loopback licence pack – 1000: Annual Su". This error shows up in a standard Intenet explorer pop-up window. This is not an SRM check error.

1) Can some one help me resolve this error? What is the cause of this?

2) Also, how is it possible to turn off the "Add Catalog Item" feature in the Confirmation transaction for Services Limit Item?

Thank you,

Best Regards,

Hari.

Former Member
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