SAPGUI 7.20 Patch 14: Theme SAP SIGNATURE DESIGN >> Problem..

[Former Member]

Hi Everyone,

I'm using GUI 7.10. All of the other themes works fine other than SAP SIGNATURE Design. When I switch to SAP Signature Design, it changes the theme properly fine. However, when I click on the system to login (logon pad gui) It hangs with the following message.

Attempting to logon to (SID)

and it hangs. Any idea what can I do to solve this? I have done several things. I have deleted old Gui, then rebooted. Also deleted the whole SAP folder from c:\program...\SAP... and then rebooted. Reinstalled it and got the same issue. If I use other themes, they all work fine.

I would really appreciate your help!

Thanks in advance!!

[Former Member · Accepted solution]

Hi Afnan,

Attempting to logon to (SID) and it hangs.

Only that particular SID, or all ?

Thanks & Regards,

Nagendra.

[Former Member · Accepted solution]

Hi,

It's for all SIDs.

Thanks,

[Former Member]

Hello Everyone,

I just experienced this issue with a user for the first time. We are rolling out 7.20 PL 3. Has anyone found a permanent fix for it yet? Besides changing the theme?

[former_member320475]

Hello,

We currently have the same issue for all patches that use the Signature Design up to patch 15. This

issue also effects 7.20 Beta as well. I created an OSS message and I will keep you posted of the outcome.

[Former Member]

Hi everyone,

i have faced problem when i used SAP GUI 720 RC2, i used this to run transaction RSA1 (BW env), when i create Transformation from Data Source, i got this error...

Runtime Errors ASSERTION_FAILED

Date and Time 15.12.2009 08:55:41

Short text

The ASSERT condition was violated.

anyone can give me clue or information, so let me add some patch or anything to handle this problem..

thanks

Ghochi

BASIS-BW consultant

[Former Member]

Hello Ghochi Elin Kus...

please open a new OSS message

If you use the BETA Version of Sapgui 720 then please communicate

over the OSS system.

this is the wrong thread...

Best regards, Sven

[Former Member]

Hello

which Windows Version do you use?

Have ALL ( windows ) users the same behaviour?

Please execute the NwCheckWorkstation.exe on the affected client to check the

Sapgui installation on that client

Are ther any errors?

Best Regards, Sven

[Former Member]

Hi,

I am using windows xp....

I ran NwCheckWorkstation.exe....... and found no errors.

I ran this in two or three different computers and facing same issues.

Thanks,

[Former Member]

Hello,

ok, please test the behaviour without the logonPAD. Please use the SAPLOGON.exe or use a command line.

Is the behaviour also the same?

Then i think it is the best, you will open an oss message.

Best Regards, Sven

[Former Member]

Sven,

No difference!

Thanks for the help!

[Former Member]

Hello Afi,

how long did you wait for an answer from the backend?

Whcih error message did you received then?

ok, please create some traces.

But i think it is better to communicate this in an separate OSS message...

Please create saplogon trace according to note #532146 chapter 3 :

[3] Question: What should I do if the SAP GUI cannot connect to the SA

system, the response times of the SAP GUI are very bad or

the communication between SAP GUI and backend is interrupted?

Answer:

Please run the SAP GUI-trace. How to start the SAP GUI-trace? In SAP

Logon press: Alt+Space -> Options -> Activate SAP-GUI trace level

'Level 3' -> OK

Best regards, Sven

[Former Member]

Hi Sven,

how long did you wait for an answer from the backend?

I have waited few minutes. It does not take more than a sec. If i use different themes.

Whcih error message did you received then?

This is strange. I am not getting any errors. It just hangs.

please create some traces.

I have turned on traces. I've found the following errors.

L_GetItemPropertiesAtIndex(0x12C958)

Codepage no. 1100 (1100)

Codepage index. -1 (-1)

MSConfiguration, System:>SMP< failed to read MSG description

SL_GetItemPropertiesAtIndex(0x12C958)

Codepage no. 1100 (1100)

Codepage index. -1 (-1)

MSConfiguration, System:>SMP< failed to read MSG description

SL_G_EditFunctionality returns SLG_OK(Edit 1)

SL_G_EditFunctionality returns SLG_OK(Edit 1)

SL_G_EditFunctionality returns SLG_OK(Edit 1)

Thanks,

[Former Member]

Never mind, I just saw the patch in the subject line.

What patch level are you using? I seem to recall the earlier patches encountered memory issues with the Signature theme.

Never mind, just noticed the patch is in the subject line.

Edited by: Michael Evershed on Dec 2, 2009 10:07 PM

[Former Member]

Hi,

I don't know what's the issue. It is not working in any of my computers. I guess I should wait for newer Patch...

Thanks,

Afi