Failed to get subject DN of Java Ticket Certificate

[Former Member]

Hi All!

I tried to complete SMD Setup Wizard but received folowing error:

Failed to get subject DN of Java Ticket Certificate
Step SSO Details
Found SID for SSO ACL entry : DSM
Found login.ticket_client for SSO ACL entry : 000
The Read entry permission on TicketKeystore/SAPLogonTicketKeypair-cert was given to sap.com/tcwebadministratorsolmandiag/servlet_jsp/smd/root/WEB-INF/lib/SetupLib.jar
ABAP Certificate was successfully retrieved (767 bytes)
Failed to get subject DN of Java Ticket Certificate
!! Exception : java.lang.NullPointerException

Second problem: found SID is wrong.

Could anybody please help me resolve it?

Thanks a lot,

Alexander

[Former Member]

Hi Alexander,

We are receiving the same error. Were you able to resolve the issue.

Found SID for SSO ACL entry : DSM

Found login.ticket_client for SSO ACL entry : 100

The Read entry permission on TicketKeystore/SAPLogonTicketKeypair-cert was given to sap.com/tc_{webadministrator}solmandiag/servlet_jsp/smd/root/WEB-INF/lib/SetupLib.jar

No Backup SSO ticket cert file could be retrieved from SMD Repository

Failed to get subject DN of Java Ticket Certificate

!! Exception : java.lang.NullPointerException

Thanks.

Piya