on 11-15-2009 5:24 PM
I wander is it possible to adapt margins of Early Watch Alert as we have other Service Level Agreements thrasholds?
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> I wander is it possible to adapt margins of Early Watch Alert as we have other Service Level Agreements thrasholds?
Hi Jan,
The Threathholds used in EarlyWatch Alert can not be adapted.
Use Service Level Reporting to define your own margins. It uses as one data source "EarlyWatch Alert".
Best regards,
Ruediger
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