on 11-13-2009 5:10 AM
Hi all,
I'm reading documentation on a CRM scenario (Investigative Case Management : ICM). It says that the ICM configuration guide is assigned to the scenario 'Criminal Investigation Processing' (Public Security) in the SAP Solution Manager.
I don't have access to the SAP Solution Manager but wanted to know if I could find this ICM configuration guide somewhere on the SAP Market Place.
Alternatively, if I could access a SAP solution Manager system, how could I access this ICM configuration guide?
Thanks a lot in advance
Best regards
Stephanie
Hi
this will solve ur prob
https://websmp210.sap-ag.de/~sapdownload/011000358700000478762009E/HowToCreateConfGuide.pdf
Regards
Prakhar
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