CCMSPING Alerts for offline systems and agents

[Former Member]

At the moment we monitor our systems with ccmsping and let send alerts for the following MTS classes:

Availability_SysPercent_ABAP

Availability_InstPercent

Availability_RFCPercent

Availability_GroupPercent

CsmTaskR3Instance.Availability

CsmTaskR3Instance.Heartbeat

Now the problem is, the alert will be generated only once for every threshold value. Once for green to yellow, from yellow to red and for zero availability. But we would like to send in a regular interval a mail for non availability to identify really offline systems or network gabs.

I've tried to change the following settings:

Which alerts should be kept?

Display all-clears in alert browser?

Set "Value Obsolete" and Inactive after

Also Trigger Heartbeat LAert?

But we have only three alerts for green to yellow, yellow to red and zero availability and nothing more.

What I have to do, to send mor the one alert for offline systems.

[brendan_ocallaghan]

Hello Rene,

For performance MTEs it is only possible to raise an alert if the threshold is exceeded as you describe. This raises an alert only once because the threshold was met only once. I do not believe there is a standard method to repeat alerts without resetting the alert because what you describe is operating as designed. So there is no standard setting for this.

Regards,

Brendan