Simulation error in ERM

[former_member771067]

Hi Experts,

We are on GRC AC 5.3 and ERM patch level is: 7_0

I was simulating a role from change view-> Risk Analysis-> simulate-> iclude users-> yes-> clicked on simualte.

In configuratio->background jobs, the job status is showing as completed. when drilling down inside in Job history it is showing the message at step 3 that: Error in backend system/Web service; Name or password is incorrect (repeat logon).

In Simulation option in the risk analysis also it is showing no logs.

FYI, Both Adopters and connectors are working fine. I am stuck in between

Could any one please tell me, how to resolve the error?

Regards,

Gurugobinda

[Former Member · Accepted solution]

Hi

Please check and confrim the webserivice URLs, User id , Passowrd in the ERM configuration TAB--> Mscellaneous

Thanks,

Satyabrat

[Former Member · Accepted solution]

The error is the problem with the webservice user or the backend system user for the SAP system. The password is wrong for web service user or the SAP backend system user.

Alpesh

[former_member771067 · Accepted solution]

Hi Alpesh,

Thank you very much for analyzing the issue and suggesting me the closest solution.

I am also feeling the same.

Hi Satyabrata,

Thanks a lot for your response.

Regards,

Gurugobinda