Message Processor should not be same as Reported by

[Former Member]

Dear All,

Is there are any configuration settings that can be done so that when the reported by and message processor are same then it should not allow to save the support ticket?

Regards,

Rajesh Kumar.R

[Former Member]

Hi,

You can use the Badi ORDER_SAVE to validate this requirement.

Thnx,

Waseem.