Maintaining Email address in VV31

[BTP_Architect]

Hello Experts,

My need is to send invoice to customer via Email (PDF).

I arrived to do it using output type with option: External send (Medium 5) but I had to specify the customer Email in the master data TR: XD02. And it's nicely done.

My main question is:

- Is it possible to manage Email address in Transaction VV31 without updating customer master data ?

- If yes, which function should I choose (MA, MP, BP ,...) when adding new condition record in VV31 ?

- The Email address should be assigned to the field partner ?

Last question:

- When using transmission medium 7 (internal) the mail will arrive as a blank PDF... I don't know why...

- What's the difference between Medium 5 (External send) and 7 (internal).

Thank you in advance for your help.

Regards,

Moez.

[Former Member · Accepted solution]

Hi,

there may be plenty of customer receiving output documents. So its always a good idea to maintain the email add in the customer master... Classically email is part of the master data and makes sense to do it that way.

Let me know otherwise why are thinking of this requirement.

Regards

Sadhu Kishore

[BTP_Architect · Accepted solution]

Hi all,

To Meher Souayeh: Thank you for your direct response.

To SVP4SD: I performed my test with:

Medium 5 option 4

I filled my E-mail address in the advised field: Cover Page Text

Communication strategy set to: CS01

But, I don't understand why I must choose Medium 1 and option 4

For me I have to work with Medium 5 and option doesn't matter.

To Sadhu Kishore: The final user want to avoid a fixed mail value for each customer and assign mail when validating the invoice (Even change it).

I have the same point of view as Sadhu Kishore and Meher Souayeh and I'm convinced that the better way to achieve this issue is by updating Master Data.

But if someone have another issue it will be very interesting.

Regards,

Moezz.

[BTP_Architect]

I Think that it's not possible to avoid updating customer master data.

[Former Member]

Hello,

You can maintain partner number in VV31,

mail is maintained at customer master data transaction XD02.

Best regards

[Former Member]

Hi

After maintaining the Condition record in VV31, hit "Communication" tab.

You can mention the desired email address in the field Cover Page Text.

Also in the VV31 screen you can select the medium as 1 and the Dispatch time as 4.

You can set up the customer printer in your system and fire an output from your system.

If you do that in the Communication Tab, you can select the Customers Printer in the field "Output Device"

Best Regards

[BTP_Architect]

Hi,

I mentioned the desired email address in the field Cover Page Text after maintaining the condition record but no mail arrive at this address.

Regards.

[Former Member]

Hi

Please advice all the setting that you have done for the Output Condition record.

Did you also get the Customers/Clients printer set up in you system?

Also check that you have selected the "Print Immediately" option in the Communication Tab.

Best Regards