on 11-09-2009 12:14 PM
Dear Friends
We have created one Credit Memo Request as Like "CR". Sales document Type. and Credit Memo As Like "G2".
after that we created all copy control as like standard.
we are facing problem that when we create Credit Memo with reference to Credit Memo Request it generating even there is Billing Block still not released.
but when we are using standard CR and G2. We have to release Billing Block then only we are able to generate Credit Memo.
Please give solutions where is our mistake.
Regards
Arun
I found soultion of it.
For credit Memo We have to assign Billing Block Reson in T.Code =[OVV4]. Then only billing Block at Credit Memo Request will effective. That mean without releasing the credit Memo request we can't do credit memo. if above customisation is not done for Credit memo in T.code OVV4 .even though credit memo request is set for Billing block it will not block for billing.
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Hello Arun,
Please check if the "Billing block" type that you are using is allowed for the billing type in SPRO
S&D -> Billing -> Billing documents -> Define Blocking Reason For Billiing.
I hope this helps.
Regards,
Raghavendra
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hi,
this is the standard business process
the credit memo should not created until the higher authority approve the credit request,because the money goes out of the company, so some higher authority has to approve.
the settings is maintained in VOV8 (CR)-billing - billing block- 08 (check credit memo)
regards
senya
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