Emails not coming from CCMS

[Former Member]

Hi,

I have done all the configuration in my IDES (ECC 6.0) server for reciving alerts on my office mail id. I have done all the steps described in the document such as all steps in RZ21/RZ20. Still I am not recieving any from CCMS alert notification system.

I am reciving mail from SAP system using SO01. Can any one guide me on the missing steps in alert configuration.

Thanks

Lokendra

[former_member227283 · Accepted solution]

Hi Lokendera,

FI you have already confighured SCOT.

Then try to manually trigger mail through SWBP and check whther mails are getting delivered to concern person or not.

if everything thing works fine , then it mean there some problem in configuration of mail through CCMS.

Thanks

Anil

[Former Member · Accepted solution]

One step ahead....

Thanks for all your suggestions. Now I recieve CCMS alert if I start Auto-Reaction method manually.

Can you pleaes guide how automatic alert will come to my given email address if any threshold value reached or crossed.

Thanks

Lokendra

[Former Member · Accepted solution]

Have you assigned autoreactions for all the MTE's you want via RZ21 > Technical Infrastrucure > Configure Central system > Assign autoreactions?

Furthermore did you define alert categories (ALRTCATDEF), together with the assignment of an email adress to where alerts should be sent to?

[Former Member]

Do you see any entry in tcode SOST?

[Former Member]

Manoj,

There is no entry in SOST.

Thanks

[Former Member]

Lokendra,

Have you done the SCOT configuration in the system?

Regards,

Raja. G