Regarding emails to vendors

[former_member315366]

Hi Experts

When I publish Bids emails does not go to vendor. What would be the problem?

Regards

[masa_139 · Accepted solution]

Hi,

There are several possibilities.

- The document is not approved. Please check the document status in BBP_PD.

- Outgoing email is not customized. Check the transaction SCOT.

- Outgoing email job is not scheduled. Check the transaction SCOT.

Regards,

Masa

[former_member315366 · Accepted solution]

Hi Experts

Thanks for your advise. What are the config. related settings for these mails(smart form attachement etc)

Regards

[masa_139 · Accepted solution]

Hi,

Do you see active node for Internet mail in SCOT transaction? It is email node customizing.

Regards,

Masa

[former_member315366 · Accepted solution]

Hi

In SCOT The setting is as follows

Node:smtp

Desc: Mail Server

Node in use is ticked

SMTP connection hosts names given

Support Address types : Internet is given

Do I have to attach some smart forms etc or is there a std one in use.

Regards

[masa_139 · Accepted solution]

Hi,

Please test followings and let us know the result.

1. Logon via SAPGUI and send email from your inbox to your office internat email address.

If the email does not delivered to your office internet email address, some SCOT customizing is wrong.

2. If above test is OK.

Check the email generated to bidder. Go to transaction SCOT. Menu Utilities -> Overview of send orders. Search email to bidder. If there is no email to bidder, that means application did not generate any email.

Regards,

Masa

[former_member315366 · Accepted solution]

Hi

I had tested and then gone to SCOT and Menu Utilities -> Overview of send orders. There the mails status was as waiting. I executed from there and the mails were sent. I need 2 clarifications

1. I need the mails sent immedieately once I Publish Bids.

2. Where do I go to edit the message in the smart form sent?

Regards

[masa_139 · Accepted solution]

Hi,

1. You can schedule the outgoing mail job like every 10 min. in SCOT, Settings -> Send Job.

2. You can create smartforms in the transaction smartforms and assign it in the BADI BBP_OUTPUT_CHANGE_SF.

Regards,

Masa

[former_member315366 · Accepted solution]

Hi

Thanks. I have scheduled the jobs now. With ref. to point 2 the message goes to bidders. I think it is a standard message. If I have to modify/edit this message where do I go to do it?

Regards

[former_member183819]

Adding to Masa

check SOST transaction.

if not deleivered from SRM and it will be held up

br

muthu