Clearing of User Inbox

[Former Member]

Dear All,

I have a scenario like this:while one HR user trying to trigger some automatic generated mails(from SAP to Lotus notes) related to bill settlements,he is getting message something like this in small pop-up window of SAP office express info - Express document "cannot be sent <employee>....".

So i went & checked user inbox(from his login) at his place with SBWP code and cleared his inbox and then after he is able to send mails as per his requirement.This may not possible for me with remote users,if they face same issue.

Now my requirement is - Is it possible to clear/delete user(SAP Login) mailbox from my super user login(with SAP_ALL & NEW) without visiting his place.

I have seen few posts,but not able to get clear picture for myself.

Kindly suggest/guide me in the correct way.Thanks in advance.

Rgds,

Durga

[Former Member]

Got the solution from by recent post :

[JPReyes]

Express document "cannot be sent <employee>....".

You should haved checked SOST for errors before cleaning his inbox.

Regards

Juan