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In correct batch status in NFE GRC

Former Member
0 Kudos

Hi All,

I have a situation where the status of Nfe is not updated in ECC from GRC.

In GRC ,the batch status is 03 (sent to Authority) whereas the result is already received.

And the Nfe status is 5 (result received).

This is inconsistence status as far as I can see leading to status being not updated in ECC.

Does anyone know hoe to fix this.

REgards,

Bikram

Accepted Solutions (0)

Answers (1)

Answers (1)

henrique_pinto
Active Contributor
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Hi Bikram,

was the "Status Query" function used for this NFe in particular?

What is the error status for both the NFe and the batch?

You correct in assume that the status is inconsistent.

Open an OSS msg in SLL-NFE component for a deep analysis of the root cause of your problem.

Anyway, check if the NFE is included in the /XNFE/BACKSTATUS table.

If it is, it means the communication back to ERP failed to some error (check the docnum in J1BNFE of the ERP and see if there is an error log (red flag), to have better understanding of the error). You can reproduce the communication attemp by either scheduling/executing the /XNFE/UPDATE_ERP_STATUS report or executing manually the /XNFE/UPDATE_ERP_STATUS_DIAL report with the NFe Id.

Best,

Henrique.