AdobeDocument Service is not running

[Former Member]

Hello,<br>

<br>

I want to configure Adobe Documents Service with SSL security and when I test my conection with transaction SM59, I get the 404 error. If I enter in the wsnavigator, I can't view the AdobeDocumentService.<br>

<br>

What can I do to activate this service??? Thanks.<br>

[nelis · Accepted solution]

The Adobe Document Service is probably running you just need to configure access correctly.

Using Visual Administrator navigate to Server -> Services -> Security Provider. Choose "Policy Configuration" -> sap.com/com.sap.engine.services.webservices.tool~wsnavigator -> Select "Security Role" -> WSNavigatorRole -> Mappings -> Change "Security Roles" from "administrators" to "all". To change it must be in "edit mode".

Now when you do a connection test from SM59 it should work, hopefully

--

Nelis

[Former Member]

Hello Nelis,<br>

<br>

I can't access to a JAVA server with ssl connection (https://hostname:sslport.com). And I'm sure that the nothing uses the port number 443, because appear in the ssl provider. And yes, I follow the ADS Configuration Guide.<br>

<br>

I found the error log in the path : <DIR_GLOBAL>\AdobeDocumentServices\renderErrorLog\ErrorFiles, and the PDF file that generate, appear empty, only with the string "No error reported".<br>

<br>

I search in the log Viewer, and I see the entry "Credential (ReaderRights) has expired.", and maybe this is the problem... Now, I try to solve this problem.

<br>

Thanks Nelis.

[Former Member]

Hello Nelis,<br>

<br>

Our system is NW7.0 and the server works on Windows Server 2003 64 bits.<br>

<br>

Thanks.

[nelis]

Can you access your Java AS on https://<hostname>; ? ...are you sure nothing else is using 443 ? Have you tried changing it to something other and restarting the services ?

Are you following this [ADS Configuration Guide|http://help.sap.com/saphelp_nw70/helpdata/en/37/504b8cbc2848a494facfdc09a359b1/frameset.htm] ?

Need more information on what you have done.

--

Nelis

[Former Member]

Hello,<br>

<br>

I can't start the service Document Services Data Manager in the Visual Administrator. I get this eror:<br>

"Start service Document Service Data Manager"<br>

<br>

Thanks.

[Former Member]

Hello Nelis,<br>

<br>

I followed the steps that appear in the note 510007 and nothing different appear. When I try to acces with port number 50201, this message appear : "Service cannot be reached", but seems that the ssl conection works fine. Now, I give another port (443) to the visual administrator for the ssl service, but I don't how the system mapp this ports...<br>

<br>

And the service for AdobeDocumentService not appear in wsnavigator...<br>

<br>

Thanks!!!

[nelis]

What platform, version, etc are you working on ?

In Unix/Linux you cannot assign any port below 1024 without special privileges from root. See SAP Note 421359 - ICM: Binding ports < 1024 on Unix ...for further information on this.

--

Nelis

[Former Member]

Hello,<br>

<br>

The result of the test was : successfully reached. Now, I want to follow the steps that appear in the note 510007. There is one thing, when I active the service https port number 50201 in the SMICM, the service is active, but in the visual administrator, I cant user this port in the SSL Provider, because the socket 50201 don't appear. And, if start first the portal, the visual administrator gets the port 50201 in the SSL Provider and then, I can't activate the service hhtps in the SMICM. I supose that is normal...<br>

<br>

Thanks Nelis.

[nelis]

Yes that is normal ...you can't have 2 services occupying the same port, they must be different.

--

Nelis

[Former Member]

Hello,<br>

<br>

I configured the RFC connection with options for SSL connection, and I imported the SSL certicate from Server to PSE client. When I try the ssl connection (https://server:sslport/irj/portal) in the internet explorer appears the symbol that say SSL Security 128 bytes.<br>

<br>

In the SMICM trace:<br>

[Thr 2640] *** ERROR => IcmConnConnect: No service for protocol HTTPS started [icxxconn.c 2205]<br>

[Thr 3728] *** ERROR => IcmConnInitServerSSL: SapSSLSessionStart returned (-25): SSSLERR_NO_SSL_REQUEST [icxxconn.c 1777]<br>

[Thr 4824] *** ERROR => IcmHandleMonitorMessage: MpiGetInbuf failed (rc = 14) [icxxmsg.c 720]<br>

<br>

But the https port is active in SMICM...<br>

<br>

Thank you very much!!!<br>

[nelis]

I think you are getting confused between SSL in JAVA and SSL in ABAP. Your SSL in JAVA seems to be working but ABAP not. I suggest you go through the following SAP Note 510007 - Setting up SSL on Web Application Server ABAP

You can test SSL in ABAP using the following link https://<abap host>:<SSL port>/sap/public/icman/ping

--

Nelis

[Former Member]

Hello Nelis, thank you.<br>

<br>

I try this but the result is the same. I can't view the AdobeDocumentServices in the https://server:port/wsnavigator and when execute the sm59, the result is 404.<br>

<br>

All the services like DocumentServices* are ok...<br>

<br>

Thanks.<br>

Edited by: Toni Sierra on Nov 4, 2009 2:10 PM

[nelis]

I don't think it will work via wsnavigator link using SSL and X509 certificates only when configured without SSL using basic authentication.

How are you connecting from ABAP to your ADS system ? Are you using an SSL certificate for authentication in your RFC ? If you are using a client SSL certificate then make sure the ADS systems SSL certificate has been imported into the PSE you're using in ABAP system. Check the trace file in SMICM for any errors.

--

Nelis