Hello,
I have one issue as follows :- Pls guide how it is to be done since I have just started with GTS and Iam new to it.
Problem description: The customs declaration 4000036178 2009 in GTS server has been cancelled by accident by creating a second ZMBA invoice in Production for the same outbound delivery. That second ZMBA has cancelled the original customs declaration 4000036178 2009 and created a new one. We now have the following problem: With customs declaration 4000036178 2009 an electronic export declaration has been submitted to customs. That means that within the next days we will receive an electronic message back from customs authorities. We assume that this message cannot be booked because the original customs declaration is cancelled. We therefore ask you reverse the cancellation of the customs declaration 4000036178 2009 to be able to book the incoming message.
q1) How to reverse the customs declaration. the config path please
q2) Additionally we would like to know why it is possible to cancell a customs declaration by creating a second ZMBA invoice which has a status that is expecting incoming messages from customs authorities. In our opinion that should not be possible.
regards
sachin
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.