Diagnostics Agent 7.11 vs SMD Agent 7.00

[Former Member]

Hello,

In our SAP System environment, most of managed systems are running under SAP NW 7.0 platform.

We are currently installing SMD Agent 7.00. The installation is not finished and I was wondering if we can install Diagnostics Agent 7.11 on managed systems running on SAP NW 7.0 ?

In other terms :

SMD Agent 7.00 have to be installed only on SAP NW 7.00

Diagnostics Agents 7.11 have to be installed only on SAP NW 7.11 or also on SAP NW 7.00 ?

Thanks in advance for your feedback

Best regards

P. Cuennet

[Former Member · Accepted solution]

Hi,

You should keep your landscape consistent. So on NW7.0 systems, install the 7.0 agent, and on your NW 7.1 systems install the 7.1 agent. I don't know if this is a hard requirement, but this way you are ensured that it will work.

[Former Member · Accepted solution]

Hello,

Thanks for the feedback, but do you have any OSS Notes which proove that Diagnostic Agent 7.11 cannot be installed on NW 7.0 ?

Best regards

PC

[TomCenens · Accepted solution]

Yes you can install diagnostics agent 7.11 for a managed system 7.00

It's even possible for a managed system 6.40

Prerequisite is that your Solution Manager stack verison is 20 or higher (EHP1)

You can find the details in the installation guide for diagnostics agent 7.11 on SAP service marketplace:

[https://service.sap.com/diagnostics]

[mateus_pedroso]

Follow this note

Number 1365123

Short text Installation of Diagnostics Agents

And check the PPT of this note, check slide 24/30. You MUST install agent 7.11.