JSPM not starting

[Former Member]

Hello All,

I am getting the following error while starting the JSPM.

**************************************************

#1.5#C0008AE3B8AE0000000000211E34112000047764B487F6D8#1257174316087#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_PROCESS

##com.sap.sdt.util.dyn.AbstractWrapper.invoke(AbstractWrapper.java:110)#######Thread[main,5,main]##0#0#Error#1#com.sap.sdt.util.dyn.AbstractWrapper.invoke(AbstractWrapper.java:110)#Java###msg.util.dyn.0003 com.sap.security.core.server.secstorefs.SecStoreFS getStringValue com.sap.security.core.server.secstorefs.NotFoundException Could not find a record with key "admin/user/CRT

" in the store.##

#1.5#C0008AE3B8AE0000000000221E34112000047764B4888F30#1257174316126#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_PROCESS

##com.sap.sdt.j2ee.tools.secstore.AbstractSecStoreFSWrapper.getStringValue(AbstractSecStoreFSWrapper.java:181)#######Thread[ma

in,5,main]##0#0#Error#1#com.sap.sdt.j2ee.tools.secstore.AbstractSecStoreFSWrapper.getStringValue(AbstractSecStoreFSWrapper.jav

a:181)#Java###Property admin/user/CRT does not exist.##

****************************************************

I have checked the file /sapmnt/CRT/global/security/data/SecStore.properties

but it does not contain the entry admin/user/CRT.

How can we resolved this error.

Regards

[sunny_pahuja2 · Accepted solution]

Hi Anthony,

Have you checked JSPM logs ?

Also, what is your system release ?

Thanks

sunny

[Former Member · Accepted solution]

Hello Sunny,

Yes, its the log from the JSPM.

Our release is 700.

Regards

Anthony

[sunny_pahuja2 · Accepted solution]

Hi Anthony,

Try to start JSPM again. And the paste latest complete log in /usr/sap/<SID>/<instance>/j2ee/JSPM/log

Thanks

Sunny

[Former Member · Accepted solution]

Hello Sunny,

Thank you for the reply !!!

Here is the recent JSPM logs

*************************************

crmtst:crtadm 5> more JSPM_PROCESS_1_01.LOG

<!LOGHEADER[START]/>

<!HELP[Manual modification of the header may cause parsing problem!]/>

<!LOGGINGVERSION[1.5.3.7185 - 630]/>

<!NAME[/usr/sap/CRT/DVEBMGS01/j2ee/JSPM/log/log_20091104105319/JSPM_PROCESS_1_01.LOG]/>

<!PATTERN[JSPM_PROCESS_1_01.LOG]/>

<!FORMATTER[com.sap.tc.logging.ListFormatter]/>

<!ENCODING[ISO8859_1]/>

<!LOGHEADER[END]/>

#1.5#C0008AE3B8AE0000000000151E3BCE260004778895E76898#1257328421071#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_PROCESS##com.sap.sdt.ucp.phases.AbstractPhaseType.initializ

e(AbstractPhaseType.java:720)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.phases.AbstractPhaseType.initialize(AbstractPhaseType.java:720)#Java###Phase has been star ted.#1#JSPM/JSPMPhases/JSPM_PROCESS# #1.5#C0008AE3B8AE0000000000161E3BCE260004778895E76C80#1257328421072#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_PROCESS##com.sap.sdt.ucp.phases.AbstractPhaseType.initializ e(AbstractPhaseType.java:721)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.phases.AbstractPhaseType.initialize(AbstractPhaseType.java:721)#Java###Phase type is .#1#co

m.sap.sdt.jspm.phases.PhaseTypeJSPM#

#1.5#C0008AE3B8AE0000000000171E3BCE260004778895EAFE90#1257328421306#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_PROCESS##com.sap.sdt.jspm.gui.DialogController.showInitDial

og(DialogController.java:489)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.jspm.gui.DialogController.showInitDialog(DialogController.java:489)#Java###Starting Initialize dia

log...##

#1.5#C0008AE3B8AE00000000001D1E3BCE260004778895F8ECF8#1257328422219#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_PROCESS##com.sap.sdt.jspm.gui.SystemInitializer.initializeD

ataModelAndLogging(SystemInitializer.java:370)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.jspm.gui.SystemInitializer.initializeDataModelAndLogging(SystemInitializer.java:3

70)#Java###Detecting system parameters...##

#1.5#C0008AE3B8AE00000000001E1E3BCE260004778895F923A8#1257328422233#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_PROCESS##com.sap.sdt.jspm.trace.JspmExtLoggingManager.logRe

ferenceToExtLog(JspmExtLoggingManager.java:131)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.jspm.trace.JspmExtLoggingManager.logReferenceToExtLog(JspmExtLoggingManager.java

:131)#Java###You can find additional information in log file .#1#/usr/sap/CRT/DVEBMGS01/j2ee/JSPM/log/log_20091104105319/DETECT_SYSTEM_PARAMETERS_01.LOG# #1.5#C0008AE3B8AE0000000000201E3BCE2600047788963CC428#1257328426665#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_PROCESS##com.sap.sdt.ucp.phases.AbstractPhaseType.doExecute (AbstractPhaseType.java:748)#######Thread[main,5,main]##0#0#Error#1#com.sap.sdt.ucp.phases.AbstractPhaseType.doExecute(AbstractPhaseType.java:748)#Java###Exception has occurred d uring the execution of the phase.## #1.5#C0008AE3B8AE0000000000211E3BCE2600047788963CCBF8#1257328426667#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_PROCESS##com.sap.sdt.util.dyn.AbstractWrapper.invoke(Abstra ctWrapper.java:110)#######Thread[main,5,main]##0#0#Error#1#com.sap.sdt.util.dyn.AbstractWrapper.invoke(AbstractWrapper.java:110)#Java###msg.util.dyn.0003 com.sap.security.core.se rver.secstorefs.SecStoreFS getStringValue com.sap.security.core.server.secstorefs.NotFoundException Could not find a record with key "admin/user/CRT" in the store.## #1.5#C0008AE3B8AE0000000000221E3BCE2600047788963D6450#1257328426706#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_PROCESS##com.sap.sdt.j2ee.tools.secstore.AbstractSecStoreFS Wrapper.getStringValue(AbstractSecStoreFSWrapper.java:181)#######Thread[main,5,main]##0#0#Error#1#com.sap.sdt.j2ee.tools.secstore.AbstractSecStoreFSWrapper.getStringValue(Abstrac tSecStoreFSWrapper.java:181)#Java###Property admin/user/CRT does not exist.## #1.5#C0008AE3B8AE0000000000231E3BCE2600047788963D6838#1257328426707#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_PROCESS##com.sap.sdt.jspm.tools.SecStorePropertiesReader.re adSecStoreData(SecStorePropertiesReader.java:122)#######Thread[main,5,main]##0#0#Error#1#com.sap.sdt.jspm.tools.SecStorePropertiesReader.readSecStoreData(SecStorePropertiesReader .java:122)#Java###Could not set up secure store.## #1.5#C0008AE3B8AE0000000000241E3BCE2600047788963D6838#1257328426707#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_PROCESS##com.sap.sdt.jspm.gui.SystemInitializer.initializeD ataModel(SystemInitializer.java:403)#######Thread[main,5,main]##0#0#Error#1#com.sap.sdt.jspm.gui.SystemInitializer.initializeDataModel(SystemInitializer.java:403)#Java###Cannot r ead secure store properties.## #1.5#C0008AE3B8AE0000000000251E3BCE2600047788963D7008#1257328426709#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_PROCESS##com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(A bstractPhaseType.java:792)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:792)#Java###Phase has been completed.

#1#JSPM/JSPMPhases/JSPM_PROCESS#

#1.5#C0008AE3B8AE0000000000261E3BCE2600047788963D73F0#1257328426710#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_PROCESS##com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(A

bstractPhaseType.java:793)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:793)#Java###Start time: .#1#2009/11/04 10:53:41# #1.5#C0008AE3B8AE0000000000271E3BCE2600047788963D73F0#1257328426710#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_PROCESS##com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(A bstractPhaseType.java:794)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:794)#Java###End time: .#1#2009/11/04 1

0:53:46#

#1.5#C0008AE3B8AE0000000000281E3BCE2600047788963D77D8#1257328426711#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_PROCESS##com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(A

bstractPhaseType.java:795)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:795)#Java###Duration: .#1#0:00:05.635# #1.5#C0008AE3B8AE0000000000291E3BCE2600047788963D77D8#1257328426711#/System/Server/Upgrade/Phases/JSPM/JSPMPhases/JSPM_PROCESS##com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(A bstractPhaseType.java:796)#######Thread[main,5,main]##0#0#Info#1#com.sap.sdt.ucp.phases.AbstractPhaseType.cleanup(AbstractPhaseType.java:796)#Java###Phase status is .#1#error#

crmtst:crtadm 6>

**********************************

Regards

Anthony

[Former Member · Accepted solution]

Hi Anthony ,

Wow JSPM_PROCESS_1_01.LOG. It looks like your JSPM is 4 or more years old (7.0 SP6 at most). The most recent version at SAP SMP is SP20.

So may be it would be a good idea to update JSPM to more recent version first. If JSPM doesn't do the trick - use SDM remote GUI.

About com.sap.security.core.server.secstorefs.SecStoreFS error. It looks like there is something off at secure store.

Could you please open it (secstore) with confiog tool and check its content?

There should be properties like:

admin/user/<SID> - on double stack j2ee_admin and your system is double-stack as far as I can see

admin/host/<SID> - central instance hostname

admin/password/<SID> - password for J2EE admin user

and some more concerning JDBC driver settings.

Regards,

Vasil

[Former Member · Accepted solution]

Hello Vasil Dimitranov ,

Yes i had checked the Secure store and the following entries were missing

admin/user/<SID>

admin/password/<SID>

I added both these entry and restarted the processes.

The JSPM started working fine. Thank you ALL.

Now during th patch upgraded(some patches were installed ) in between there was some error and i had to restart the java processes . But now the dispatcher process is not comming up.

I am getting the following error in the dispatcher log

crmtst:crtadm 9> tail -f defaultTrace.0.trc

at com.sap.engine.core.thread.impl6.SingleThread.execute(SingleThread.java(Compiled Code))

at com.sap.engine.core.thread.impl6.SingleThread.run(SingleThread.java:154)

#

#1.#D67DC00190040000000000140012C0F80004778ADAF6196F#1257338169596#com.sap.engine.core.service630.container.ReferenceResolver##com.sap.engine.core.service630.container.ReferenceResolver#######Thread[Thread-1,5,main]##0#0#Error#1#/System/Server#Plain###Classload error; cannot load library tc_SL_SDM_Util because referenced component tc_SLUTIL not found.#

#1.#D67DC00190040000000000160012C0F80004778ADAF61DB5#1257338169597#com.sap.engine.core.service630.container.ReferenceResolver##com.sap.engine.core.service630.container.ReferenceResolver#######Thread[Thread-1,5,main]##0#0#Error#1#/System/Server#Plain###Classload error; cannot load library com.sap.ip.bi.sdk.dac.connector.odbodll because referenced component j2eeca not found.#

#1.#D67DC00190040006000000010012C0F80004778ADB95ACB1#1257338180054#com.sap.engine.library.monitor.mapping.ccms.Trace##com.sap.engine.library.monitor.mapping.ccms.Trace#######SAPEngine_System_Thread[impl:6]_16##0#0#Error##Plain###RegisterNode</Kernel/System Threads Pool/ActiveThreadsCount>: com.sap.engine.library.monitor.mapping.ccms.CcmsConnectorException: 13369300: Invalid configuration group for node'/Kernel/System Threads Pool/ActiveThreadsCount' (MANAGERS.SThreadPool.ActiveThreadsCount.Disp, max. 40 characters)#

#1.#D67DC00190040006000000020012C0F80004778ADB95CBA0#1257338180062#com.sap.engine.library.monitor.mapping.ccms.Trace##com.sap.engine.library.monitor.mapping.ccms.Trace#######SAPEngine_System_Thread[impl:6]_16##0#0#Error##Plain###RegisterNode</Kernel/System Threads Pool/WaitingTasksCount>: com.sap.engine.library.monitor.mapping.ccms.CcmsConnectorException: 13369300: Invalid configuration group for node'/Kernel/System Threads Pool/WaitingTasksCount' (MANAGERS.SThreadPool.WaitingInRequestQueueCount.Disp, max. 40 characters)#

#1.#D67DC00190040006000000030012C0F80004778ADB95D23A#1257338180063#com.sap.engine.library.monitor.mapping.ccms.Trace##com.sap.engine.library.monitor.mapping.ccms.Trace#######SAPEngine_System_Thread[impl:6]_16##0#0#Error##Plain###RegisterNode</Kernel/System Threads Pool/WaitingTasksQueueSize>: com.sap.engine.library.monitor.mapping.ccms.CcmsConnectorException: 13369300: Invalid configuration group for node'/Kernel/System Threads Pool/WaitingTasksQueueSize' (MANAGERS.SThreadPool.RequestQueueSize.Disp, max. 40 characters)#

#1.#D67DC00190040006000000040012C0F80004778ADB95D8B5#1257338180065#com.sap.engine.library.monitor.mapping.ccms.Trace##com.sap.engine.library.monitor.mapping.ccms.Trace#######SAPEngine_System_Thread[impl:6]_16##0#0#Error##Plain###RegisterNode</Kernel/System Threads Pool/WaitingTasksQueueOverflow>: com.sap.engine.library.monitor.mapping.ccms.CcmsConnectorException: 13369300: Invalid configuration group for node'/Kernel/System Threads Pool/WaitingTasksQueueOverflow' (MANAGERS.SThreadPool.Waiting4FreeReqQueueSlotCount.Disp, max. 40 characters)#

Regards

Anthony

[Former Member · Accepted solution]

Hi Anthony,

Which patches/components were applied on your system? Did the error happened in the middle of deployment (incomplete deployment causing the current issue)? What are source/target releases of your system?

Is J2EE starting after partial update at all?

The error at default trace could be related to JVM settings. Have you checked note 723909 "Java VM settings for J2EE 6.40/7.0";

Regards,

Vasil

[Former Member · Accepted solution]

Hello Vasil Dimitranov ,

Yes , the error occured in the middle of the deployement.

The source stack is 700 sp04 (CRM 5.0)and the target stack we are going is 700 sp15.

The server0 and SDM is starting but the dispatcher is stopped. and so is the JSPM not going ahead.

Do i need to implement the whole snote 723909.

Is not there any othere way to go on.

Regards

Anthony

[Former Member · Accepted solution]

Hi Anthony,

What do you have at dev_dispatcher logs at <CI>/work directory?

Default traces are just too detailed and real issue could be buried in lots of log info.

Regards,

Vasil

[Former Member · Accepted solution]

Hello Vasil Dimitranov ,

I can only find this error in the dev_dispatcher

[Thr 772] *** ERROR => JHVM_LoadJavaVM: Cannot create Java VM (rc=-4) [jhvmxx_mt.c 553]

[Thr 772] *** ERROR => Cannot load Java VM (<default>) (rc=-1) [jlnchxxi_mt. 752]

[Thr 772] **********************************************************************

• ERROR => Java VM initialization failed.

and some warnings

[Thr 1] Thu Nov 5 14:46:35 2009

[Thr 1] *** WARNING => INFO: Unknown property [instance.box.number=CRTDVEBMGS01crmtst] [jstartxx_mt. 841]

[Thr 1] *** WARNING => INFO: Unknown property [instance.en.host=crmtst] [jstartxx_mt. 841]

[Thr 1] *** WARNING => INFO: Unknown property [instance.en.port=3900] [jstartxx_mt. 841]

[Thr 1] *** WARNING => INFO: Unknown property [instance.system.id=1] [jstartxx_mt. 841]

Any other logs i can check

Regards

Anthony

[Former Member · Accepted solution]

Hello Vasil,

Thanks for the support, i was able to start the dispatcher. I followed the SAP Note 723909 and done some Heap memory changes. And it worked.Had to do lots of trial and error method.

Regards

Anthony

[Former Member]

Do you have correct data in SecStore.properties file? You may want use config tool for these settings.

[Former Member]

Could not find a record with key "admin/user/CRT

Did you change youe secure store recently?? Wht is this CRT. Please make sure that you are login to system with SIDadm to start JSPM.

Thanks..

Mohit