on 11-02-2009 12:19 PM
hi everyone,
I have come across an oracle crash.
My oracle version is 10.2.0.4 with windows2003
My ERP system version is EHP4/NW7.01
the error info in the alert.log as follow:
******************************************
The controlfile header block returned by the OS
has a sequence number that is too old.
The controlfile might be corrupted.
PLEASE DO NOT ATTEMPT TO START UP THE INSTANCE
without following the steps below.
RE-STARTING THE INSTANCE CAN CAUSE SERIOUS DAMAGE
TO THE DATABASE, if the controlfile is truly corrupted.
In order to re-start the instance safely,
please do the following:
(1) Save all copies of the controlfile for later
analysis and contact your OS vendor and Oracle support.
(2) Mount the instance and issue:
ALTER DATABASE BACKUP CONTROLFILE TO TRACE;
(3) Unmount the instance.
(4) Use the script in the trace file to
RE-CREATE THE CONTROLFILE and open the database.
***********************************************
Mon Nov 02 15:01:51 2009
Instance terminated by CKPT, pid = 3532
And I do have done everything about recreating controlfiles as uppon,but few hours later,the instance terminated too with the same error info.
Did anyone have come acrose with this issues?
Any advise wiil be much appreciated!
Thanks very much
Best regards!
Peter
Hi,
Please provide the log file for CKPT process.
Thanks,
Shambo
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hi shambo
Thankyou very much!
************************CKPT log*******************
Dump file e:\oracle\ide\saptrace\background\ide_ckpt_3500.trc
Mon Nov 02 20:17:31 2009
ORACLE V10.2.0.4.0 - 64bit Production vsnsta=0
vsnsql=14 vsnxtr=3
Oracle Database 10g Enterprise Edition Release 10.2.0.4.0 - 64bit Production
With the Partitioning, OLAP, Data Mining and Real Application Testing options
Windows Server 2003 Version V5.2 Service Pack 2
CPU : 1 - type 8664, 1 Physical Cores
Process Affinity : 0x0000000000000000
Memory (Avail/Total): Ph:679M/3583M, Ph+PgF:2572M/11546M
Instance name: ide
Redo thread mounted by this instance: 1
Oracle process number: 8
Windows thread id: 3500, image: ORACLE.EXE (CKPT)
SERVICE NAME:(SYS$BACKGROUND) 2009-11-02 20:17:30.828
SESSION ID:(275.1) 2009-11-02 20:17:30.828
2009-11-02 20:17:30.828
ksedmp: internal or fatal error
ORA-00600: internal error code, arguments: [kccchb_3], [24426], [24427], [24427], [], [], [], []
check trace file e:\oracle\spa\102\rdbms\trace\ide_ora_0.trc for preloading .sym file messages
-
Call Stack Trace -
calling call entry argument values in hex
location type point (? means dubious value)
-
-
-
-
ksedmp663 CALL??? ksedst55 003C878B8 000000000 00CE5C548
000000000
ksfdmp19 CALL??? ksedmp663 000000003 01972AA70 000000001
003CACC80
kgerinv158 CALL??? ksfdmp19 00000FFFF 000000000 000014238
01972A430
kgeasnmierr62 CALL??? kgerinv158 5B7433B376A5 0FFFFFFFF
00E3B7E14 01973D798
kccchb3018 CALL??? kgeasnmierr62 00001FFE0 000000077 000000002
u2026u2026u2026u2026
Edited by: wang lu on Nov 3, 2009 12:03 AM
hDump file e:\oracle\spa\102\rdbms\trace\ide_ora_0.trc
Thu Oct 29 20:34:20 2009
ORACLE V10.2.0.4.0 - 64bit Production vsnsta=0
vsnsql=14 vsnxtr=3
Oracle Database 10g Enterprise Edition Release 10.2.0.4.0 - 64bit Production
Windows Server 2003 Version V5.2 Service Pack 2
CPU : 1 - type 8664, 1 Physical Cores
Process Affinity : 0x0000000000000000
Memory (Avail/Total): Ph:2522M/3583M, Ph+PgF:10763M/11546M
Instance name: ide
Redo thread mounted by this instance: 0 <none>
Oracle process number: 0
Windows thread id: 3040, image: ORACLE.EXE
2009-10-29 20:34:20.890
===== begin preloading .sym files
===== end preloading .sym files
Dump file e:\oracle\spa\102\rdbms\trace\ide_ora_0.trc
Mon Nov 02 11:01:56 2009
ORACLE V10.2.0.4.0 - 64bit Production vsnsta=0
vsnsql=14 vsnxtr=3
Oracle Database 10g Enterprise Edition Release 10.2.0.4.0 - 64bit Production
Windows Server 2003 Version V5.2 Service Pack 2
CPU : 1 - type 8664, 1 Physical Cores
Process Affinity : 0x0000000000000000
Memory (Avail/Total): Ph:1761M/1999M, Ph+PgF:9955M/10056M
Instance name: ide
Redo thread mounted by this instance: 0 <none>
Oracle process number: 0
Windows thread id: 1200, image: ORACLE.EXE
2009-11-02 11:01:56.812
===== begin preloading .sym files
===== end preloading .sym files
Dump file e:\oracle\spa\102\rdbms\trace\ide_ora_0.trc
Mon Nov 02 11:05:59 2009
ORACLE V10.2.0.4.0 - 64bit Production vsnsta=0
vsnsql=14 vsnxtr=3
Oracle Database 10g Enterprise Edition Release 10.2.0.4.0 - 64bit Production
Windows Server 2003 Version V5.2 Service Pack 2
CPU : 1 - type 8664, 1 Physical Cores
Process Affinity : 0x0000000000000000
Memory (Avail/Total): Ph:1761M/1999M, Ph+PgF:9955M/10056M
Instance name: ide
Redo thread mounted by this instance: 0 <none>
Oracle process number: 0
Windows thread id: 1188, image: ORACLE.EXE
2009-11-02 11:06:00.046
===== begin preloading .sym files
===== end preloading .sym files
Dump file e:\oracle\spa\102\rdbms\trace\ide_ora_0.trc
Mon Nov 02 11:43:58 2009
ORACLE V10.2.0.4.0 - 64bit Production vsnsta=0
vsnsql=14 vsnxtr=3
Oracle Database 10g Enterprise Edition Release 10.2.0.4.0 - 64bit Production
Windows Server 2003 Version V5.2 Service Pack 2
CPU : 1 - type 8664, 1 Physical Cores
Process Affinity : 0x0000000000000000
Memory (Avail/Total): Ph:3247M/3583M, Ph+PgF:11441M/11546M
Instance name: ide
Redo thread mounted by this instance: 0 <none>
Oracle process number: 0
Windows thread id: 1180, image: ORACLE.EXE
2009-11-02 11:43:58.750
===== begin preloading .sym files
===== end preloading .sym files
Edited by: wang lu on Nov 2, 2009 11:57 PM
Edited by: wang lu on Nov 3, 2009 12:01 AM
Hello Wang,
why opening two threads for the same issue?
ORA-00600: internal error code, arguments: kccchb_3, 24426, 24427, 24427], [, ], [, []
An ORA-00600 and no information available about the code frag "kccchb_3" on windows in metalink or service market place.
Only solution: Open a SR or a SAP call for that error.
Regards
Stefan
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