Action Block problem

[Former Member]

Hi,

We are working in XMII version 12.0.2. Until 2 days before the action blocks in transaction worked fine. but today when we opened the action block in transaction, it is showing error as "Action is not enabled for this version" and it is not showing any action blocks in actions list. In System management -> Custom actions also it is not deploying any action files. But query and display templates are working as sepreately.

Even if we trying to create new transaction , it is not showing any action blocks in Actions list.

Yesterday we restarted the server as per the schedule.

How to solve this?

Regards,

Senthil

[sidnooradarsh]

Hi Senthil,

Probably after re-booting your server some updates might be installed and which might have created two different Java runtime environments

When compiling or running the Java code its recommended to have single Java runtime else the Java code errors out with version error or else while compiling the Java code specify the versions that are to be supported by code.

Go to command prompt and check for java versions on server.

Hope this helps!!

Regards,

Adarsh

[agentry_src]

Senthil,

Which action blocks are causing the problems? Or are you using custom action blocks?

Mike

[Former Member]

Hi,

I am using both custom and XMII action blocks. All action blocks in existing transactions showing problem and also it is not showing action blocks list in bottom left corner.

Regards,

Senthil