Debit Memo to Cancel Credit Memo

[Former Member]

I was trying to process a debit memo to cancel a credit memo but when I went to VF01 to produce the invoice it was not showing a dollar amount. I blocked the sales order but it processed anyways on invoice number XXXX. I need to process another debit memo to cancel the credit memo and I tried but was having the same problem. I need to issued these memos to the customer ASAP to correct the incorrect unit price charged.

[Former Member · Accepted solution]

Hi

A Billing type is cancelled by its Cancellation Billing Type, which is specified in the Billing Type details screen (VOFA).

In standard, Credit memo(G2) is cancelled by Cancellation Billing type(S2).

So, check in VOFA for billing type G2, whether Cancellation billing type S2 has been proposed/maintained.

Create cancellation (VF11) for G2 and system by default will create S2 type of Billing.