Not Able To Create Super User Access Request in CUP

[Former Member]

Hi Experts,

I am trying to create a SPM request thru CUP,While i am trying to login, screen seems to do nothing except that revolving status icon.

It seems it stuck somewhere.I don't know where,Please guide.

Workflow is activated,initiator,CAD,Stage and Path all are defined.

Regards,

Mukul

Edited by: MukulB on Oct 31, 2009 9:00 AM

[Former Member]

Done.

[Former Member]

It may be of more use to others if you post the resolution in here as well?

S

[Former Member]

Yes sure,

I observed that there are some kind of requests which can be logged directly by the users for their own e.g password self service),however, in case of super user access,one can't log a request for their own, as i was trying.When i checked option"for other user',it let me do so uncomfortably and did successfull auto provisioning.

after then i came into above conclusion.

Other views are welcome.

Rgds,

Mukul.

[Former Member]

Mukul,

You are quite right that when you have that configuration activated you cannot "approve" your own request, however, you should be able to request it for yourself.

This is dependant no your workflow configuration though. If you have it setup to just automatically approve without review by another person, then it will block however, if you define a stage which requires separate approval, the workflow should start and remain at that stage until an authorised approver approve the request (i.e. not yourself!).

Simon

[Former Member]

Hi Experts ,

Why i am able to create the same request for other user,Please clear my doubt.

Regards,

Mukul

Edited by: MukulB on Oct 31, 2009 9:14 AM