on 10-30-2009 3:40 PM
Hi Team,
We have SPM 5.3 installed and we are using user based Firefighter concept.
I have run the SPM report ( log summery report , transaction usage report and detail log report ) today. There the FF id Owner name appearing is different with respect to what we maintained in ' Owners' tab in backend firefighter Dash board. Even in the Backend log report it is appearing different . Means at Backend and SPM ( GRC front end) both the places FF id owner is appearing different w.r.t what we maintained in Owner tab of Backend system.
Please suggest what can be the issue . And where I need to change the confirguration to make the report consistant with what we maintained in Owner tab of Backend system.
Looking for your earliest response.
Regards,
Kakali
Kakali,
Have you got multiple owners defined in the backend system? Sometimes that causes inconsistencies.
I have noticed that there is a Bug in SAP Note 1168121 which means that the owner is missed off the email log reports in SPM up to SP08 and that might also be the issue.
Simon
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