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Downloading files and online Editing of Documents


I am new to KM.I am running on WAS 6.4 and EP 6.0 SP 14.

1) How do i edit a file Online ? I want the Menu path ? I am able to open the files that i created from KM.

2) I am not able to see the option for Downloading a file from content Mgmt. But I am able to upload files. I checked the Details > Action menu path. I could not find download option.

3) The most important and default MIME types for online editing are stored in KM Standard configurations. Where do i find them.

Kindly help me out !!!


Former Member replied


Depending on your KM configuration, you should have admin privileges on the machine you are working on (as edit locally will download KM docservice object to your machine) ..if you have admin rights already then try to delete KM doc service object, clear browser cache try again. ( to delete this object.. for IE.. go to Internet options --> go to settings under Temporary Internet Files --> go to View Objects, you will see this as SAP KM DocService Control, delete this). This will be downloaded when you try to edit locally again.

- Dileep

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