Gplus Adaptors

[Former Member]

HI All,

I am trying to find out information regarding Gplus Adaptors. Can anybody explain

1> How do we implement Gplus adaptors.

2> How do we integrate CRM with Gplus adaptors for genesys.

Any kind of information will be helpful.

Thanks

[Former Member · Accepted solution]

Please check the below Notes and links:

Note 564085 - Genesys 6.5 & 6.5.1 Gplus Adapter Integration Information

http://www.sdn.sap.com/irj/scn/weblogs;jsessionid=(J2EE3417800)ID0061207150DB01546293214355088239End...

672107 Genesys Gplus Adapter: Using Nortel and Aspect Switches

435541 Genesys 6.1 Gplus Adapter Integration in CIC

434792 Customizing required for Genesys Gplus adapter

Thank you,

Shyam