Order confirmation output - printout issue
It seems I got a very unique problem, There was a salesorder for which an order confirmation output was generated after saving the order. Medium of the Output is fax and there is only one order confirmation, but the thing is customer is receiving number of confirmation copies for the same sales order since last 2 weeks. I have checked and confirm that the check box "Release after output" is checked in the communication method.
Request your valuable inputs in resolving the issue.