Putting the work item to all the agents
I need help on work flow. The scenario is :
when the WI assigned it has 4 agents in one task.
It goes to next standard task: TS00008267.
So one of the agent can approve can finish it or he cannot finish it.
Here if the agent it not finishes this work item i have to keep it back to all the 4 agents inbox SBWP.
Current situation: The work item who ever edits it first,
it goes back to their inbox only. But i have to send this WI to all 4 agents.
Any body can give me the solution.
Thanks in advance.