No work item found for workflow WS14000109 Urgent

[Former Member]

Hi,

I am using Extended classic scenario, I have created a PO in SRM having a PO value of 100000 INR and the work flow which is triggered is WS14000109 i.e. spending limit worlflow.

My approval limit is 25000 INR and I have three approver

Approver A has approval limit 50000 INR

Approver B has approval limit 75000 INR

Approver C has approval limit 12500 INR

Now the problem is that the PO has the status " Awaiting Approval" and when I checked the PO in transaction BBP_PD, I got the message that no work item is found for all the three approver.

I am not able to understand why the workitem is not being sent to appover A and later on to B and C

Please help me out as this is really urgent

Regards,

Yatendra

[yann_bouillut · Accepted solution]

Hi Yatendra,

OSS note 322526 will give you tools and hints to solve your issue.

Kind regards,

Yann

[Former Member · Accepted solution]

Hi Yatin

Also check that proper taxk - Agents have been maintained for the workflow.

Which are the task specific to workflows are given in Config guide.

regards,

Nimish Sheth

[Former Member · Accepted solution]

Hi Yann,

Thanks for providing useful input

Regards,

Yatendra

[yann_bouillut]

Hi Yatendra,

You can try with transaction SWI1 then from this list you can access workflow log and investigate.

Kind regards,

Yann

[Former Member]

Hi Yann,

Thanks for the information , the problem is solved now and the PO is approved.

But I am not able to understand what could be the reason that no work item has been sent to the relevant approver

Regards,

Yatendra

[Former Member]

Hi Yetendra,

You approval workflow task should be a general task.

Make it a general task and you will work items flying around.

Please reward few points if you feel this answer is helpful.

Regards

Pras Durafe