Production Support / Error Monitoring in XI
We are in ramp up for an October partial Release of XI and I'm starting to get a little bit worried about production support. It seems like there are a LOT of places that things have to be monitored in XI, and some of them aren't obvious.
Here's a specific example I could use some help with:
We have an incoming XML file that is being sent over to SAP and processed in an RFC. The RFC does some pre-processing and sends out an error email if there are any problems. If the interface fails in XI, you can check sxmb_moni and easily see the red flag. I'm ok with both of those situations.
However, we have some test cases where the job fails between XI and R/3 in the RFC adapter. In those cases, all you get is a little note in the adapter monitor, which may not even show the next day which is when someone would probably notice that something wasn't right.
Is there a way to keep a closer watch on the adapter monitor, and have it alert someone anytime there is an error in an adapter?
Or does someone else have a strategy for dealing with problems like this?
Krishna Moorthy P replied
<i>But yes, I think we are above that SP.</i>
Yes, you are right this is PI 7.0
For this you need to configure the Alerts in XI-
In RWB while creating Alert Rules, you need to choose the Adapter Option..
For More- SAP Note- 913858
For CCMS Alerts -
Hope this helps,