Production Support / Error Monitoring in XI

[Former Member]

We are in ramp up for an October partial Release of XI and I'm starting to get a little bit worried about production support. It seems like there are a LOT of places that things have to be monitored in XI, and some of them aren't obvious.

Here's a specific example I could use some help with:

We have an incoming XML file that is being sent over to SAP and processed in an RFC. The RFC does some pre-processing and sends out an error email if there are any problems. If the interface fails in XI, you can check sxmb_moni and easily see the red flag. I'm ok with both of those situations.

However, we have some test cases where the job fails between XI and R/3 in the RFC adapter. In those cases, all you get is a little note in the adapter monitor, which may not even show the next day which is when someone would probably notice that something wasn't right.

Is there a way to keep a closer watch on the adapter monitor, and have it alert someone anytime there is an error in an adapter?

Or does someone else have a strategy for dealing with problems like this?

[moorthy · Accepted solution]

HI Vanda,

If you are SP14 and above, you can cofigure Alerts for Adapters..

Other than this, you need to monitor manually/periodically the interfaces in SXMB_MONI,RWB->Message Monitoring etc..

Even you can think for CCMS alerts for Component monitoring.So that if anything is down you can get an email etc.

Hope this helps,

Regards,

Moorthy

[Former Member · Accepted solution]

Thanks for the information. It took me a while to figure out that we have version 2004s and not version 2004 which, for whatever reason, has completely different SP numbers. But yes, I think we are above that SP.

Do you by any chance have a link to any information about how to turn on this monitoring?

Thanks

[moorthy · Accepted solution]

Hi Vanda,

<i>But yes, I think we are above that SP.</i>

Yes, you are right this is PI 7.0

For this you need to configure the Alerts in XI-

http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step

In RWB while creating Alert Rules, you need to choose the Adapter Option..

For More- SAP Note- 913858

For CCMS Alerts -

https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/42fb24ff-0a01-0010-d48d-ed2...

Hope this helps,

Regards,

Moorthy

[Former Member · Accepted solution]

additionally you might want to refer to the XI Admin Check document from SAP that elaborates which checks should be carried out periodically as part of a central monitoring strategy and how they are carried out. The document is attached to SAP Note 884865.

Regards

Christine