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Production Support / Error Monitoring in XI

We are in ramp up for an October partial Release of XI and I'm starting to get a little bit worried about production support. It seems like there are a LOT of places that things have to be monitored in XI, and some of them aren't obvious.

Here's a specific example I could use some help with:

We have an incoming XML file that is being sent over to SAP and processed in an RFC. The RFC does some pre-processing and sends out an error email if there are any problems. If the interface fails in XI, you can check sxmb_moni and easily see the red flag. I'm ok with both of those situations.

However, we have some test cases where the job fails between XI and R/3 in the RFC adapter. In those cases, all you get is a little note in the adapter monitor, which may not even show the next day which is when someone would probably notice that something wasn't right.

Is there a way to keep a closer watch on the adapter monitor, and have it alert someone anytime there is an error in an adapter?

Or does someone else have a strategy for dealing with problems like this?

replied

Hi Vanda,

<i>But yes, I think we are above that SP.</i>

Yes, you are right this is PI 7.0

For this you need to configure the Alerts in XI-

http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step

In RWB while creating Alert Rules, you need to choose the Adapter Option..

Alert with out BPM

For More- SAP Note- 913858

For CCMS Alerts -

https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/42fb24ff-0a01-0010-d48d-ed27a70205a8

Adapter Monitoring with CCMS

Hope this helps,

Regards,

Moorthy

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