ITSMobile SSO

[Former Member]

In our environment, the only saplogon SSO ticket issuer is the portal. Users do not have active passwords on backend systems so therefore must always hit the portal first. We want to migrate from Websapconsole to ITSMobile. Will SSO work for ITSMobile if we have the user authenticate to the portal first then launch the ITSMobile app from an iView? Will I be able to have the user authenticate to the portal than link directly (outside of portal) to ITSMobile app? Thanks.

[former_member194364 · Accepted solution]

Yes this is possible.

According with the SAP note 1048461 (ITSmobile, system login for mobile

services), there is no restriction regarding the use of SSO with the

ITSmobile framework. Try using an IAC iView when calling the ITSMobile via the Portal

[Former Member]

Hello Randy,

I have a similar requirement and I am wondering if this issue is solved on your end. I would appreciate any guidance on this. Thanks in advance!

Best regards,

Mirela