on 10-26-2009 4:56 PM
Hi
We would like to create a Voice Application for SAP Netweaver. But we are unable to find the VoiceObject Server which will serve as a middleware between Voice Application and SAP Netweaver Application Server basicallywould integrate SAP Netweaver with various gateways
We currently have SAP Netweaver CE 7.1 EHP1 but we are unable to find the
download for the VoiceObject Server
Can you please give us the link of the VoiceObject Server from where canwe download it
Regards
JM
Hi John
First I am going to make a couple of assumptions:
1) You have a gateway and your problem is limited to locating the VoiceObjects Server runtime.
2) That you have looked in NetWeaver Administrator and not found the tc~voear at the following location:
Operation Management -> Systems -> Start&Stop -> Java EE Applications -> search for the application tc~voear
In this case go to the Service Marketplace and download the relevant version of the VOICERT*.SCA file and deploy it to the CE application server. This SCA file contains the tc~voear
It can be found at the following location:
Downloads > SAP Software Distribution Center > Download > Support Packages and Patches - Entry by Application Group
SAP NetWeaver > SAP NETWEAVER > SAP EHP1 FOR SAP NW CE 7.1 > Entry by Component > Composite Voice
VOICE RUNTIME 7.11 > # OS independent
I hope this answers your question.
Regards
Jim
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Thanks alot for your help
I could locate tc~voear and the service is running
Can you please explain me
1> You have a gateway and your problem is limited to locating the VoiceObjects Server runtime.
how can I get the gateway the only thing I have done is deployed the
VOICERT01P_2-20002755.SCA
VOICEVC01_0-20002754.SCA
VOICEVC08_0-10005162.SCA files to the CE server
If I want to create a voice application what all things are required to install and how do I configure the stuffs so that my voice application works
If there is any third party software can you please provide me with the links of that also
Regards
JM
Hi John
I am a bit puzzled about VOICEVC08_0-10005162.SCA
This is for CE 7.1 without EhP1
Also are you on SPS01 of EhP1?
I ask because this is the version of the other SCAs you listed.
As a general rule apply the same SPS level, as the rest of software stack you currently have installed.
Now the problem is that you don't have a Voice Gateway? The following are supported by VoiceObjects Server:
u2022 Alcatel
u2022 Avaya
u2022 BeVocal
u2022 Cisco
u2022 Comverse
u2022 Edify
u2022 Genesys
u2022 Holly
u2022 HP
u2022 IBM
u2022 Intervoice
u2022 Nortel
u2022 Nuance
u2022 Loquendo
u2022 OptimSys
u2022 Plum
u2022 Telenet
u2022 Tellme
u2022 Verascape
u2022 Visibridge
u2022 Vocalocity
u2022 VoiceGenie
u2022 Voxeo
u2022 Voxpilot
u2022 West
Voxeo aquired VoiceObjects so the Prophecy server may be worth looking at (it is free to use for two concurrent calls)
http://www.voxeo.com/prophecy/
http://www.speechtechmag.com/VerticalMarkets/Voxeo-975.aspx
Note: Remember to check for any OS platform or other prerequisites, just like any other software selection.
Otherwise you may want to go with a Gateway product from a company with which you already have a relationship (for networks or telephony) and can get support from. I think support is a key criteria, since I doubt that SAP will help much, unless there is a problem with the VoiceXML generated.
Good luck
Jim
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