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How to handle the One-Time Customer Process (Customizations - Master Datas)

Former Member
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How can we handle the processes of one time customers (for example sales from a store without a warranty process fort he products)? Iu2019m planning of creating a different sales document type and use a single customer number for all of the documents created. On the other hand SAP has a solution for the one-time customers but I donu2019t know its details. Can anybody explain me the standard one-time customer process of SAP (the needed customizations and the master datas to be created)?

Thanks in advance for the answers....

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Hi,

One time customer is nothing but a seperate master data with a one time account group.All you need to do is create a customer under one time account group in XD01 transaction.

Once it is done then you can extend the customer in all the sales areas & company codes that you wish to use.Then you can start creating sales order with one time customer.Do remember to type in the address of the customer at the time of sales order creation.

Answers (1)

Answers (1)

Manoj_Mahajan78
Active Contributor
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Hi..

the one-time customer is an account group (CPDA) that is used for "walk-in" or "cash" buyers. although this account group can be used for regular sales orders, this is intended to be used with the Cash Sales type of sales documents, where no accounts receivable is created. you also need the one-time customer as a "dummy" and avoid creating many customer masters for buyers who may only do one transaction with your company.

when you use the one-time customer account group in the Cash Sales order, you enter the one-time customer number in the sold-to party field. the system will then prompt you to enter the actual name (and address) of the buyer. you can have the option of generating SD reports with the real names of the customers.

you create the one-time customer the same way you do with the regular Sold-to party. there are some differences, in the sense that this is a "dummy" account. you do XD01 or VD01 to create the account, choosing account group CPDA. you also make entries in the sales areas.

Regds

MM