ERROR -- STARTTING SAP SYSTEM SapSSLInit failed => https support disabled

[jorge_velasquez]

Hi Experts,

Iu00B4m trying to startup my ERP system but the enqueue service is down and dispatcher stopped!

this is the log of sapstart.trc

Starting WebService thread

SapSSLInit failed => https support disabled

Webservice thread started, listening on port 50313

Webservice named pipe thread started, listening on port
.\pipe\sapcontrol_03

NCGAD\sp6adm is stopping R/3 System at 2009/10/24 13:01:34

(2364) Parent Shutdown at 2009/10/24 13:01:34

(2364) Cannot terminate child processes.

NCGAD\sp6adm is starting R/3 System at 2009/10/24 13:03:53

SAP-R/3-Startup Program

Starting at 2009/10/24 13:03:53

Startup Profile: "D:\usr\sap\SP6\SYS\profile\START_SCS03_sp6"

Starting Programs

(1172) Execute: D:\usr\sap\SP6\SYS\exe\uc\NTI386\sapcpe.EXE pf=D:\usr\sap\SP6\SYS\profile\SP6_SCS03_sp6 list:D:\usr\sap\SP6\SYS\exe\uc\NTI386/scs.lst

Regards

(1196) CreateProcess: D:\usr\sap\SP6\SCS03\exe\msg_server.EXE pf=D:\usr\sap\SP6\SYS\profile\SP6_SCS03_sp6

(2444) CreateProcess: D:\usr\sap\SP6\SCS03\exe\enserver.EXE pf=D:\usr\sap\SP6\SYS\profile\SP6_SCS03_sp6

And this is the log of dev_enqsrv

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trc file: "dev_enqsrv", trc level: 1, release: "700"

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sysno 03

sid SP6

systemid 560 (PC with Windows NT)

relno 7000

patchlevel 0

patchno 179

intno 20050900

make: multithreaded, Unicode, optimized

pid 2444

[Thr 1204] Sat Oct 24 13:03:58 2009

[Thr 1204] profile D:\usr\sap\SP6\SYS\profile\SP6_SCS03_sp6

[Thr 1204] hostname sp6

[Thr 1204] *** ERROR => ShmDelete: Invalid shared memory Key=34. [shmnt.c 719]

[Thr 1204] *** ERROR => ShmCleanup: ShmDelete failed for Key:34. [shmnt.c 793]

[Thr 1204] initialize_global: enqueue server without replication

[Thr 1204] Enqueue: EnqMemStartupAction Utc=1256403838

[Thr 1204] *** ERROR => [CreateOsShm] CreateFileMapping(37,36 KB) failed with Err=5

ERROR_ACCESS_DENIED: Access is denied. [shmnt.c 2174]

[Thr 1204] *** ERROR => ShmCreate: Create (37,37664,1) failed [shmnt.c 506]

*****************************************************

• Memory diagnostic *

*****************************************************

Systeminformation

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Processor-Typ : Intel Pentium Pro

Processor-Count : 4

Operating System : NT 5.2, Build 3790

Service Pack : Service Pack 2

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NT Pagefile Informations

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Config. minimum size : 20527104 K

Config. maximum size : 22622208 K

Avail. maximum size : 22622208 K

Num	Pagefile	Min.Size	Max.Size	Avail.Max	Curr.Size
1	c:\pagefile.sys	2095104 K	4190208 K	4190208 K	2095104 K
2	h:\pagefile.sys	18432000 K	18432000 K	18432000 K	18432000 K

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NT Task Manager Informations

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Total Handles : 0

Total Threads : 0

Total Processes : 0

Commit Charge Total : 1754632 K

Commit Charge Limit : 24549044 K

Commit Charge Peak : 1858872 K

Phys.Memory Total : 54 K

Phys.Memory Available : 19132612 K

File Cache : 4418398 K

Kernel Memory Total : 2084222648 K

Kernel Memory Paged : 0 K

Kernel Memory Nonpaged : 19132640 K

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Memory usage of current process

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Total virt.address space : 2097024 K

Avail.virt.address space : 1962816 K

Private Pages : 0 K

Total heap size : 60001 K

Virtual memory regions : 0 K

Uncommitted heap memory : 6712 K

Allocated heap memory : 52163 K

Moveable heap memory : 0 K

DDE shared heap memory : 0 K

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Memory usage of all processes

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PID	Image	Instance	Work.Set	WS Peak	Priv.Pages	PP Peak	Pg Fault
2364	sapstartsrv.exe		19124 K	19156 K	18980 K	19016 K	4
1196	msg_server.EXE	[MS] SP6_03	9980 K	9980 K	10836 K	10836 K	2
2444	enserver.EXE		19276 K	19340 K	58392 K	58496 K	4
	Sum		48380 K		88208 K

[Thr 1204] CrtOsSemAdm: Can't protect begin page (Ptr=FFFFF000,RC=87)

[Thr 1204] CrtOsSemAdm: Can't protect end page (Ptr=00008000,RC=487)

[jorge_velasquez]

My OS is Windows 2003 Server 32 bit unicode

[sunny_pahuja2]

Hi,

Check below threads:

/message/141333#141333 [original link is broken]

Thanks

Sunny

[jorge_velasquez]

Hi,

I read both forums and the answer seems to be this:

SAPService<SID> has no permissions to create the shared memory segment

But I don`t know how to give those permissions

Any clue?

[jorge_velasquez]

Solution

Step 1

Check if the AS Java user SAPService<SID>:

u2022Windows: is in the Administrators group

u2022UNIX: has the required permissions to create/access the shared memory segments

Step 2

Grant the needed permissions to the SAPService<SID> user if necessary.

Step 3

If the user already has the right permissions, report the problem. and add this information:

u2022AS Java does not start

u2022attach the Startup Framework logs

u2022a link to this page