Not able to Create SalesOrder in SAP BusinessOne GUI
I am not able to create the sales order in SAP BusinessOne GUI,Ii is giving the following error
Cannot insert Duplicate element in the object ADO4
I have uninstalled BusinessOne and installed even then
also it is giving the same error.
thanks and regards
Henry Nordström replied
ADO4 is the tax history table for documents. The error message seems to indicate that there is already a row in the table with the same key.
One of our customers had once a somewhat similar problem after upgrading from 6.2 to 2004. In their case, the old version had used a wrong document type identifier in the document history table and this caused a conflict between invoice and delivery history documents. The error effectively prevented them from adding new deliveries until the problem was fixed on database level.
Is this a completely new installation or is it a system which is already in production? Are there any orders already in the system ?