sending emails - Message cannot be transferred to node SMTP due to connecti

[Former Member]

Hi,

I am sending email out of my SAP system. All configuration was completed adn we tested sending emails to our client's IDs also. Sending emails was also successful.

Last week, the Exchange Server guys made some changes to Exchg Srvrs to allow relay to non-client email IDs and the we are not able to send email to any one.

We have the basic parameters setup in SAP, necessary ports also open:

icm/server_port_0 = PROT=HTTP,PORT=8000

icm/server_port_1 = PROT=SMTP,PORT=0

is/HTTP/virt_host_0 = :;

is/SMTP/virt_host_0 = :;

Telnet on port 25 from SAP to Exchg Srv is also successful. No changes have happened on SAP side since the initial successful test.

Followign is the trace of sending emails:

23.10.2009 12:09:45 SO_OBJECT_SEND G Recipient in queue flagged

23.10.2009 12:09:45 SO_OBJECT_SEND G Structure: SOSCO

23.10.2009 12:09:45 SO_OBJECT_SEND G Status written for this recipient

23.10.2009 12:09:45 SO_OBJECT_SEND G Structure: SOST

23.10.2009 12:09:45 SO_OBJECT_SEND G Recipient in queue flagged

23.10.2009 12:09:45 SO_OBJECT_SEND G Structure: SOSCO

23.10.2009 12:09:45 SO_OBJECT_SEND G Status written for this recipient

23.10.2009 12:09:45 SO_OBJECT_SEND G Structure: SOST

23.10.2009 12:09:45 SO_OBJECT_SEND G Transfer new queue entries to persistence service

23.10.2009 12:09:45 SO_OBJECT_SEND G Status updated

23.10.2009 12:09:56 SX_OBJECTS_SEND_ARFC G OBJECT_ID: RAW34000000000063

23.10.2009 12:09:57 SX_OBJECTS_SEND_ARFC G RECIPIENTS: 2

23.10.2009 12:09:57 SX_OBJECTS_SEND_ARFC G DOCUMENT_LANGUAGE: E

23.10.2009 12:09:57 SX_CALL_GENERATE_NDR G Call of SX_PERFORM_SMTPSEND with SMTP M BASIS

23.10.2009 12:09:57 SX_PERFORM_SMTPSEND G SAPconnect (E)SMTP Outbound Processing Started

23.10.2009 12:09:57 SX_PERFORM_SMTPSEND G (E)SMTP Plug-In Available on App. Server. E-Mail Data Are Now Collected from BCS

23.10.2009 12:09:57 SO_OBJECT_MIME_GET G SO_OBJECT_MIME_GET Called

23.10.2009 12:09:57 SO_OBJECT_MIME_GET G SET_SCOM_KEY

23.10.2009 12:09:57 SO_OBJECT_MIME_GET G ADR34000000000045

23.10.2009 12:09:57 BCS->AS_MIME_MESSAGE G AS_MIME_MESSAGE Called

23.10.2009 12:09:57 BCS->AS_MIME_MESSAGE G No MIME Message Exists in Send Order

23.10.2009 12:09:57 BCS->AS_MIME_MESSAGE G No MIME Document Exists in Send Order

23.10.2009 12:09:57 BCS->MIME_DOCUMENT_GENERATE G Generate MIME Document

23.10.2009 12:09:57 CL_BCOM_MIME_SINGLEPART->AS_MIME G Start of MIME generation of a single body part

23.10.2009 12:09:57 CL_BCOM_MIME_SINGLEPART->ADD_HEA G Content-Type:text/plain

23.10.2009 12:09:57 CL_BCOM_MIME_SINGLEPART->ADD_HEA G charset:us-ascii

23.10.2009 12:09:57 CL_BCOM_MIME_SINGLEPART->ADD_HEA G Content-Transfer-Encoding:quoted-printable

23.10.2009 12:09:57 CL_BCOM_MIME_SINGLEPART->ADD_HEA G Content-Description:Test email from Abdul again

23.10.2009 12:09:57 CL_BCOM_MIME_SINGLEPART->ADD_HEA G Length of Body Part 000000000857

23.10.2009 12:09:57 BCS->MIME_DOCUMENT_GENERATE G MIME of Document Received

23.10.2009 12:09:57 BCS->AS_MIME_MESSAGE G MIME of Document Received

23.10.2009 12:09:57 BCS->MIME_MESSAGE_GENERATE G MIME_MESSAGE_GENERATE Called

23.10.2009 12:09:57 BCS->MIME_MESSAGE_GENERATE G TO Name: abdul.rahim.shaik at accenture.com

23.10.2009 12:09:57 BCS->MIME_MESSAGE_GENERATE G TO Address: abdul.rahim.shaik at accenture.com

23.10.2009 12:09:57 BCS->MIME_MESSAGE_GENERATE G TO Name: ramesh_parakala at greatshipglobal.com

23.10.2009 12:09:57 BCS->MIME_MESSAGE_GENERATE G TO Address: ramesh_parakala at greatshipglobal.com

23.10.2009 12:09:57 BCS->MIME_MESSAGE_GENERATE G Sensitivity:

23.10.2009 12:09:57 BCS->MIME_MESSAGE_GENERATE G Importance:N

23.10.2009 12:09:57 BCS->MIME_MESSAGE_GENERATE G Encryption: Switched Off

23.10.2009 12:09:57 BCS->MIME_MESSAGE_GENERATE G Signature: Switched Off

23.10.2009 12:09:57 BCS->MIME_MESSAGE_GENERATE G Document Title: Test email from Abdul again

23.10.2009 12:09:57 BCS->MIME_MESSAGE_GENERATE G Trans.Time 20091023 120945

23.10.2009 12:09:57 BCS->MIME_MESSAGE_GENERATE G Sender: BASIS ADMIN

23.10.2009 12:09:57 BCS->MIME_MESSAGE_GENERATE G SenderAddress: abdul.rahim.shaik at accenture.com

23.10.2009 12:09:57 BCS->MIME_MESSAGE_GENERATE G MESSAGE-ID: ADR34000000000045

23.10.2009 12:09:57 BCS->MIME_MESSAGE_GENERATE G Status Recip. Name: BASIS ADMIN

23.10.2009 12:09:57 BCS->MIME_MESSAGE_GENERATE G Status Recipient Addr.: abdul.rahim.shaik at accenture.com

23.10.2009 12:09:57 BCS->AS_MIME_MESSAGE G MIME Message Created

23.10.2009 12:09:57 BCS->AS_MIME_MESSAGE G Application suppressed storage of MIME message

23.10.2009 12:09:57 SO_OBJECT_MIME_GET G MIME Object Successfully Returned

23.10.2009 12:09:57 SX_PERFORM_SMTPSEND G MIME GENERATION: 367 ms

23.10.2009 12:09:57 SX_PERFORM_SMTPSEND G BCS Data Received. Recipient List (First 70 Characters with Status Code+Notify):

23.10.2009 12:09:57 SX_PERFORM_SMTPSEND G ramesh_parakala at greatshipglobal.com S

23.10.2009 12:09:57 SX_PERFORM_SMTPSEND G abdul.rahim.shaik at accenture.com S

23.10.2009 12:09:57 SX_PERFORM_SMTPSEND G Sender First 50 Characters: abdul.rahim.shaik at accenture.com

23.10.2009 12:09:57 SX_PERFORM_SMTPSEND G Messages ID and Type: RAW34000000000063 M

23.10.2009 12:09:57 SX_PERFORM_SMTPSEND G Length of Received RFC822/Mime E-Mail Data Stream: 1588

23.10.2009 12:09:57 SX_PERFORM_SMTPSEND G Node Data: SMTP GREATSHIPGLOBAL.COM X

23.10.2009 12:09:57 SX_PERFORM_SMTPSEND G Node Data: 192.168.1.14 25

23.10.2009 12:09:57 SX_PERFORM_SMTPSEND G CL_SMTP_REQUEST Successfully Created and Filled with Data

23.10.2009 12:09:57 SX_PERFORM_SMTPSEND G Send Routine IF_SMTP_CLIENT->SEND Is Now Called.

23.10.2009 12:09:57 CL_SMTP_REQUEST->GENERATE_XSTRIN G SMTP-ENVELOPE: S T EX IADR34000000000045 DGREATSHIPGLOBAL.COM Oab

23.10.2009 12:09:57 CL_SMTP_REQUEST->GENERATE_XSTRIN G SMTP-ENVELOPE: dul.rahim.shaik at accenture.com Rramesh_parakala at gre

23.10.2009 12:09:57 CL_SMTP_REQUEST->GENERATE_XSTRIN G SMTP-ENVELOPE: atshipglobal.com YS Rabdul.rahim.shaik at accenture.c

23.10.2009 12:09:57 CL_SMTP_REQUEST->GENERATE_XSTRIN G SMTP-ENVELOPE: om YS X

23.10.2009 12:10:02 SX_GENERATE_NDR G Message cannot be transferred to node SMTP due to connection error (final)

23.10.2009 12:10:02 SX_GENERATE_NDR G Message cannot be transferred to node SMTP due to connection error (final)

23.10.2009 12:10:02 SO_SYNCHRON_STATUS_UPDATE G Start of synchronous Status Update

23.10.2009 12:10:02 SO_SYNCHRON_STATUS_UPDATE G Deleted from Queue: RAW34000000000063 ADR34000000000045

23.10.2009 12:10:02 SO_SYNCHRON_STATUS_UPDATE G SOES updated: ADR34000000000045

23.10.2009 12:10:02 SO_SYNCHRON_STATUS_UPDATE G Structure: SOES

23.10.2009 12:10:02 SO_SYNCHRON_STATUS_UPDATE G Deleted from Queue: RAW34000000000063 ADR34000000000046

23.10.2009 12:10:02 SO_SYNCHRON_STATUS_UPDATE G SOES updated: ADR34000000000046

23.10.2009 12:10:02 SO_SYNCHRON_STATUS_UPDATE G Structure: SOES

23.10.2009 12:10:02 SO_SYNCHRON_STATUS_UPDATE G SOST updated

23.10.2009 12:10:02 SO_SYNCHRON_STATUS_UPDATE G "Error" Status Set for Send Request

23.10.2009 12:10:02 SO_STATUS_DOC_CREATE G STATUSMAIL_CONTENT_LEVEL 0

23.10.2009 12:10:02 SO_STATUS_DOC_SEND G Statusmail will be sent to: BASIS

23.10.2009 12:10:02 SO_STATUS_DOC_SEND G Start sending of Status Mail

23.10.2009 12:10:03 SO_STATUS_DOC_SEND G Status Mail has been sent

23.10.2009 12:10:03 SO_SYNCHRON_STATUS_UPDATE G End of synchronous Status Update

Edited by: AbdulAccenture on Oct 23, 2009 9:02 AM

[JPReyes]

the Exchange Server guys made some changes to Exchg Srvrs to allow relay to non-client email IDs and the we are not able to send email to any one.

Tell the exchange server guys.. to add the IP Address of your SAP system to the Relay Agent of the SMTP Server.

Regards

Juan

[Former Member]

Hi Juan

The Exchange server guys made some changes, and we are able to send emails to the client's email accounts. However, when we try to send emails to non-client's email accounts, the emails are sometimes not received by them. However, SAP doesnt give any error message. Sending a test mail to g mail com works, but not to Accenture com. Following is the trace:

28.10.2009 10:06:13 SO_OBJECT_SEND G Recipient in queue flagged

28.10.2009 10:06:13 SO_OBJECT_SEND G Structure: SOSCO

28.10.2009 10:06:13 SO_OBJECT_SEND G Status written for this recipient

28.10.2009 10:06:13 SO_OBJECT_SEND G Structure: SOST

28.10.2009 10:06:13 SO_OBJECT_SEND G Recipient in queue flagged

28.10.2009 10:06:13 SO_OBJECT_SEND G Structure: SOSCO

28.10.2009 10:06:13 SO_OBJECT_SEND G Status written for this recipient

28.10.2009 10:06:13 SO_OBJECT_SEND G Structure: SOST

28.10.2009 10:06:13 SO_OBJECT_SEND G Transfer new queue entries to persistence service

28.10.2009 10:06:13 SO_OBJECT_SEND G Status updated

28.10.2009 10:07:03 SX_OBJECTS_SEND_ARFC G OBJECT_ID: RAW34000000000089

28.10.2009 10:07:03 SX_OBJECTS_SEND_ARFC G RECIPIENTS: 2

28.10.2009 10:07:03 SX_OBJECTS_SEND_ARFC G DOCUMENT_LANGUAGE: E

28.10.2009 10:07:03 SX_CALL_GENERATE_NDR G Call of SX_PERFORM_SMTPSEND with SMTP M BASIS

28.10.2009 10:07:03 SX_PERFORM_SMTPSEND G SAPconnect (E)SMTP Outbound Processing Started

28.10.2009 10:07:03 SX_PERFORM_SMTPSEND G (E)SMTP Plug-In Available on App. Server. E-Mail Data Are Now Collected from BCS

28.10.2009 10:07:03 SO_OBJECT_MIME_GET G SO_OBJECT_MIME_GET Called

28.10.2009 10:07:03 SO_OBJECT_MIME_GET G SET_SCOM_KEY

28.10.2009 10:07:03 SO_OBJECT_MIME_GET G ADR34000000000056

28.10.2009 10:07:03 BCS->AS_MIME_MESSAGE G AS_MIME_MESSAGE Called

28.10.2009 10:07:03 BCS->AS_MIME_MESSAGE G No MIME Message Exists in Send Order

28.10.2009 10:07:03 BCS->AS_MIME_MESSAGE G No MIME Document Exists in Send Order

28.10.2009 10:07:03 BCS->MIME_DOCUMENT_GENERATE G Generate MIME Document

28.10.2009 10:07:03 CL_BCOM_MIME_SINGLEPART->AS_MIME G Start of MIME generation of a single body part

28.10.2009 10:07:03 CL_BCOM_MIME_SINGLEPART->ADD_HEA G Content-Type:text/plain

28.10.2009 10:07:03 CL_BCOM_MIME_SINGLEPART->ADD_HEA G charset:us-ascii

28.10.2009 10:07:03 CL_BCOM_MIME_SINGLEPART->ADD_HEA G Content-Transfer-Encoding:quoted-printable

28.10.2009 10:07:03 CL_BCOM_MIME_SINGLEPART->ADD_HEA G Content-Description:Test email to Accenture

28.10.2009 10:07:03 CL_BCOM_MIME_SINGLEPART->ADD_HEA G Length of Body Part 000000000907

28.10.2009 10:07:03 BCS->MIME_DOCUMENT_GENERATE G MIME of Document Received

28.10.2009 10:07:03 BCS->AS_MIME_MESSAGE G MIME of Document Received

28.10.2009 10:07:03 BCS->MIME_MESSAGE_GENERATE G MIME_MESSAGE_GENERATE Called

28.10.2009 10:07:03 BCS->MIME_MESSAGE_GENERATE G TO Name: abdul.rahim.shaik accenture. com

28.10.2009 10:07:03 BCS->MIME_MESSAGE_GENERATE G TO Address: abdul.rahim.shaik accenture.com

28.10.2009 10:07:03 BCS->MIME_MESSAGE_GENERATE G TO Name: sachin.mittal accenture.com

28.10.2009 10:07:03 BCS->MIME_MESSAGE_GENERATE G TO Address: sachin.mittal accenture.com

28.10.2009 10:07:03 BCS->MIME_MESSAGE_GENERATE G Sensitivity:

28.10.2009 10:07:03 BCS->MIME_MESSAGE_GENERATE G Importance:N

28.10.2009 10:07:03 BCS->MIME_MESSAGE_GENERATE G Encryption: Switched Off

28.10.2009 10:07:03 BCS->MIME_MESSAGE_GENERATE G Signature: Switched Off

28.10.2009 10:07:03 BCS->MIME_MESSAGE_GENERATE G Document Title: Test email to Accenture

28.10.2009 10:07:03 BCS->MIME_MESSAGE_GENERATE G Trans.Time 20091028 100613

28.10.2009 10:07:03 BCS->MIME_MESSAGE_GENERATE G Sender: BASIS ADMIN

28.10.2009 10:07:03 BCS->MIME_MESSAGE_GENERATE G SenderAddress: abdul.rahim.shaik accenture.com

28.10.2009 10:07:03 BCS->MIME_MESSAGE_GENERATE G MESSAGE-ID: ADR34000000000056

28.10.2009 10:07:03 BCS->MIME_MESSAGE_GENERATE G Status Recip. Name: BASIS ADMIN

28.10.2009 10:07:03 BCS->MIME_MESSAGE_GENERATE G Status Recipient Addr.: abdul.rahim.shaik accenture.com

28.10.2009 10:07:03 BCS->AS_MIME_MESSAGE G MIME Message Created

28.10.2009 10:07:03 BCS->AS_MIME_MESSAGE G Application suppressed storage of MIME message

28.10.2009 10:07:03 SO_OBJECT_MIME_GET G MIME Object Successfully Returned

28.10.2009 10:07:03 SX_PERFORM_SMTPSEND G MIME GENERATION: 278 ms

28.10.2009 10:07:03 SX_PERFORM_SMTPSEND G BCS Data Received. Recipient List (First 70 Characters with Status Code+Notify):

28.10.2009 10:07:03 SX_PERFORM_SMTPSEND G sachin.mittal accenture.com S

28.10.2009 10:07:03 SX_PERFORM_SMTPSEND G abdul.rahim.shaik accenture.com S

28.10.2009 10:07:03 SX_PERFORM_SMTPSEND G Sender First 50 Characters: abdul.rahim.shaik accenture.com

28.10.2009 10:07:03 SX_PERFORM_SMTPSEND G Messages ID and Type: RAW34000000000089 M

28.10.2009 10:07:03 SX_PERFORM_SMTPSEND G Length of Received RFC822/Mime E-Mail Data Stream: 1592

28.10.2009 10:07:03 SX_PERFORM_SMTPSEND G Node Data: SMTP GREATSHIPGLOBAL.COM X

28.10.2009 10:07:03 SX_PERFORM_SMTPSEND G Node Data: 192.168.1.14 25

28.10.2009 10:07:03 SX_PERFORM_SMTPSEND G CL_SMTP_REQUEST Successfully Created and Filled with Data

28.10.2009 10:07:03 SX_PERFORM_SMTPSEND G Send Routine IF_SMTP_CLIENT->SEND Is Now Called.

28.10.2009 10:07:03 CL_SMTP_REQUEST->GENERATE_XSTRIN G SMTP-ENVELOPE: S T EX IADR34000000000056 DGREATSHIPGLOBAL.COM Oab

28.10.2009 10:07:03 CL_SMTP_REQUEST->GENERATE_XSTRIN G SMTP-ENVELOPE: dul.rahim.shaik accenture.com Rsachin.mittal accen

28.10.2009 10:07:03 CL_SMTP_REQUEST->GENERATE_XSTRIN G SMTP-ENVELOPE: ture.com YS Rabdul.rahim.shaikaccenture.com YS X

28.10.2009 10:07:04 SX_PERFORM_SMTPSEND G IF_SMTP_CLIENT->SEND Successfully Called

28.10.2009 10:07:04 SX_PERFORM_SMTPSEND G SEND VIA SMTP PLUGIN: 226 ms

28.10.2009 10:07:04 SX_PERFORM_SMTPSEND G Recipient List After Sending (First 50 Characters with Status Code):

28.10.2009 10:07:04 SX_PERFORM_SMTPSEND G sachin.mittal accenture.com 718

28.10.2009 10:07:04 SX_PERFORM_SMTPSEND G 718 = 250 2.1.5 Recipient OK

28.10.2009 10:07:04 SX_PERFORM_SMTPSEND G abdul.rahim.shaik accenture.com 718

28.10.2009 10:07:04 SX_PERFORM_SMTPSEND G 718 = 250 2.1.5 Recipient OK

28.10.2009 10:07:04 SO_SYNCHRON_STATUS_UPDATE G Start of synchronous Status Update

28.10.2009 10:07:04 SO_SYNCHRON_STATUS_UPDATE G Deleted from Queue: RAW34000000000089 ADR34000000000056

28.10.2009 10:07:04 SO_SYNCHRON_STATUS_UPDATE G SOES updated: ADR34000000000056

28.10.2009 10:07:04 SO_SYNCHRON_STATUS_UPDATE G Structure: SOES

28.10.2009 10:07:04 SO_SYNCHRON_STATUS_UPDATE G No Statusmail/No Event for Status 718

28.10.2009 10:07:04 SO_SYNCHRON_STATUS_UPDATE G Deleted from Queue: RAW34000000000089 ADR34000000000057

28.10.2009 10:07:04 SO_SYNCHRON_STATUS_UPDATE G SOES updated: ADR34000000000057

28.10.2009 10:07:04 SO_SYNCHRON_STATUS_UPDATE G Structure: SOES

28.10.2009 10:07:04 SO_SYNCHRON_STATUS_UPDATE G No Statusmail/No Event for Status 718

28.10.2009 10:07:04 SO_SYNCHRON_STATUS_UPDATE G SOST updated

28.10.2009 10:07:04 SO_SYNCHRON_STATUS_UPDATE G End of synchronous Status Update

28.10.2009 10:07:04 SX_PERFORM_SMTPSEND G STATUS UPDATE: 40 ms

28.10.2009 10:07:04 SX_PERFORM_SMTPSEND G SAPconnect (E)SMTP Outbound Processing Will Now Be Exited

Any clues?

Thanks in advance.

Abdul

Edited by: AbdulAccenture on Oct 28, 2009 6:16 AM

Edited by: AbdulAccenture on Oct 28, 2009 6:17 AM