Error in PAYE Incoming Process (E-filing GB)

[Former Member]

Hello Everyone,

I was wondering if some one could help me in identifying the PAYE: Incoming process ( E-filling for Gerat Britain) error. We have configured both outgoing and incoming process in efiling using Business connector 4.7.

When user was trying to run program RPUEFI_START_POLL from SE38 for retrieving P6, P9, P6B,SL1 and SL2 forms online we stuck up with error " The process has stopped with error status:Error in communication" also we found detail log in PB2A transaction saying that

PAYE: Incoming forms HELPDESK

Polling from Government Gateway

System failure [B2BSERV.0026.9201] Unknown service: GBOUTCOM

ING:HR_GB_EF_BC_DPS_REQUEST_TOKEN 1

Polling is over.

I have verified all RFC connection settings in BC aswell as in R/3. Every thing looks fine.Also please note that outgoing process was running successful only we had problem with incoming process.

Please share your ideas if some has ever experienced this issue before.

Thanks & Reagrds,

Vinod

[tamil_arasan]

Hi Vinod,

Please let us know the solution as we are also facing the same issue.

Thank you very much!!

Regards,

Pradeep

[Former Member]

Problem resolved by confguring few settings in SPRO.Thanks for all assistance

[Former Member]

Hi Vinod,

Can you please let me know what config you did, to resolve this issue. We are getting same RFC errors.

Unknown service GBINCOMING:HR_GB_EF_SUBMIT

Appreciate quick response. Business want to do the tax filing in 2-3 days and we are stuck here. Please help.

Regards,

Sonali

[stuart_campbell]

Hi Vinod

The above error potentially relates to E-FILING Package being applied incorrectly.

Check it was installed as follows

Check you have the latest package

Check the directory where "SAP_Efiling_46C_and_above.zip" needs to Copied

,,->\sapbc47\Server\replicate\inbound (BC Server Directory on the Hard

Disk )

Then in the Business Connector

1. Goto : Packages > Management > Install Inbound Releases

And select SAP_Efiling_46C_and_above.zip and install

2. Then in Package List you should see the Package : SAPGBEfiling ( If

not kindly Logout and Login)

3. Goto : Packages > Management > SAPGBEfiling > Services and you should

be able to see the following services ,

GBINCOMING:HR_GB_EF_BC_DELETEMESSAGE

GBINCOMING:HR_GB_EF_BC_GETMESSAGEBOX

GBINCOMING:HR_GB_EF_BC_GETMESSAGEDETAIL

GBINCOMING:HR_GB_EF_BC_LOGOFF

GBINCOMING:HR_GB_EF_BC_LOGON

GBOUTGOING:HR_GB_EF_GZIP

GBOUTGOING:HR_GB_EF_SUBMIT

Incoming.SecureMailAPISoapPort:DeleteMessage

Incoming.SecureMailAPISoapPort:GetMessageBox

Incoming.SecureMailAPISoapPort:GetMessageDetail

Incoming.SecureMailAPISoapPort:Logoff

Incoming.SecureMailAPISoapPort:Logon

Outgoing:gzipGBEfiling

Outgoing:submitR3xml

sap.util.hashtable:get

sap.util.hashtable:put

sap.util.hashtable:remove

This means the Package has been correctly installed.

Alternatively check the user credentials are correct and defined in V_T5GCREDTIALS

or indeed try the latest BC core fix available

Please also check you have defined the correct URLS

Test URL

https://www.tpvs.hmrc.gov.uk/dpsauthentication/dpsauthentication.jws

https://www.tpvs.hmrc.gov.uk/dps/dps.jws

Live URL

https://ws.hmrc.gov.uk/dps/service

https://ws.hmrc.gov.uk/dpsauthentication/service

Best wishes

Stuart