UsageRights Issue

[Former Member]

Installed and configured Adoble Interactive Forms service in developer workplace. Received PCX file and configured as per the guide. However, the following error appears when running sample application described in help documentation. Tried to follow several threads posted on SDN, but not able to fix it.

Appreciate your help!

com.sap.tc.webdynpro.pdfobject.core.PDFObjectRuntimeException: Processing exception during a "UsageRights" operation. Request start time: Wed Oct 21 07:07:50 CDT 2009 com.adobe.ProcessingException: Credential login error while applying usage rights to PDF: C:\usr\sap\WD8\tmp\adobewa_WD8_3769050\DM-5445816313840603243.dir\DM2570503756213692332.tmp Specific error information: error while logging into credential ^0 GeneralError: Operation failed. SecurityHandler.login:-1: The digital ID specified is unknown. Exception Stack Trace: com.adobe.ProcessingException: Credential login error while applying usage rights to PDF: C:\usr\sap\WD8\tmp\adobewa_WD8_3769050\DM-5445816313840603243.dir\DM2570503756213692332.tmp Specific error information: error while logging into credential ^0 GeneralError: Operation failed. SecurityHandler.login:-1: The digital ID specified is unknown. at com.adobe.ads.operation.UsageRights.execute(Unknown Source) at com.adobe.ads.operation.ADSOperation.doWork(Unknown Source) at com.adobe.ads.operation.CachableOperation.doWork(Unknown Source) at com.adobe.ads.request.Request.processOperations(Unknown Source) at com.adobe.ads.request.Request.process(Unknown Source) at com.adobe.AdobeDocumentServicesEJB.processRequest(Unknown Source) at com.adobe.AdobeDocumentServicesEJB.rpData(Unknown Source) at com.adobe.AdobeDocumentServicesLocalLocalObjectImpl0_0.rpData(AdobeDocumentServicesLocalLocalObjectImpl0_0.java:120) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at com.sap.engine.services.webservices.runtime.EJBImplementationContainer.invokeMethod(EJBImplementationContainer.java:126) at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:157) at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:79) at com.sap.engine.services.webservices.runtime.servlet.ServletDispatcherImpl.doPost(ServletDispatcherImpl.java:92) at SoapServlet.doPost(SoapServlet.java:51) at javax.servlet.http.HttpServlet.service(HttpServlet.java:760) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364) at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039) at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265) at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95) at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175) at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33) at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37) at java.security.AccessController.doPrivileged(Native Method) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172) Caused by: com.adobe.document.pdf.CredentialLoginFailure: IDL:com/adobe/document/pdf/CredentialLoginFailure:1.0 at com.adobe.document.pdf.CredentialLoginFailureHelper.read(CredentialLoginFailureHelper.java:67) at com.adobe.document.pdf._PDFDocumentStub.setUsageRights(_PDFDocumentStub.java:284) at com.adobe.ads.remote.EJB_PDFAgent.setUsageRights(Unknown Source) ... 33 more

[Former Member]

Hi Sat,

Please verify that you have provided the correct password during setup of the ReaderRights alias.

Regards,

Juergen

[Former Member]

Solved the issue by keeping Sha1 field blank. Got the info as a response to my OSS message.

Thanks all.

[former_member413959]

Hi,

I have the same problem..

What is "Sha1 field blank" ?

Thank,

Faniel

[Former Member]

As part of configuration you need to configure "Document Services Configuration" (In Visual Admin > ServerXXX>Services).

Sha1 is a field on the screen. You may want to refer configuration guide. Hope it helps!

[Former Member]

Performmed all configuration steps again and again with the PCX file received from SAP. Still the same issue. Here are the high level step that I followed:

o setting IIOP service to autostart

o createing ADSUser/ADSCaller user/group

o setting up the BASIC AUTHENTICATION config (Java part only)

o publishing the ADS to SLD

o importing the credentials file

I scanned through the config guide to see if I'm missing any step; but, couldn't find any.

Please help!

Thanks

Sat

[former_member191062]

Hello,

have you restarted the PDFManipulation module (or the whole engine) after the credential installation?

Can you see the expiry date of the credential "ReaderRights" ?

Best regards,

Dezso

[Former Member]

Yes, I did restart server (several times).

Exp date is Jun 20, 2033 on ReaderRights.

Please advise.

Thanks

Sat

[former_member191062]

Hello,

you have to install a credential file into your ADS to use interactive PDF files. You can get this file from the SAP Support for free. Please read SAP note: #736902 for details.

Best regards,

Dezso